Stephen Reynolds

• Served as School Board President for 5 years, demonstrating leadership and strategic planning skills.
• Selected as the successor to the director, showcasing trust and recognition of management capabilities.
• Applied grant-writing skills to secure additional revenue for the school.
• Hands-on involvement in substitute teaching and teacher observation, ensuring smooth transition to a managerial role.

• Provided childcare for my newborn daughter until she reached age eligibility of 18 months to attend school, while offering older two daughters their first opportunity to enjoy summers and evenings outside of aftercare programs.
• Managed family responsibilities while fostering a positive environment for children.
• Provided a unique perspective on work-life balance and multitasking.

Leadership and Sales Excellence:

• Promoted to New Car Sales Manager, overseeing a team of 9 salesmen and contributing significantly to an average of 70 new car sales monthly.
• Demonstrated exceptional leadership by guiding the team to meet and exceed sales targets consistently.

Inventory Management:

• Managed a new car inventory valued at $9 million, strategically selecting units to meet market demand.
• Established and maintained strong relationships with manufacturer representatives, ensuring a steady supply of high-demand vehicles.

Strategic Ordering and Options Selection:

• Directly managed ordering and option selections on the new car inventory, resulting in a lower days supply of inventory and higher sales volume.
• Utilized manufacturer relations to obtain higher constrained and more in-demand options and trim levels.
  

Adaptable Leadership:

• Quickly transitioned into managing the used car sales lot, showcasing adaptability and learning agility.
• Successfully managed a team of five salesmen, ensuring successful deals and maintaining customer satisfaction.

Financial Management:

• Acted as both Sales Manager and Finance Manager, applying knowledge to communicate deals with banks and achieve favorable finance terms.
• Expertly handled sales documents, offering protection opportunities to customers through Gap Insurance, Vehicle Service Contracts, Paint Protection, and Tire and Wheel protection.

Inventory Sourcing and Management:

• Managed a used car inventory of approximately $900,000, demonstrating expertise in sourcing desirable and reliable inventory from local auctions.
• Conducted thorough research and test-driving of units before bidding, resulting in a favorable inventory mix that benefited both the store and customers.
  

Entrepreneurial Initiative:

• Initiated and developed the Lochmandy RV & Ambulance paint shop, creating a new department within the auto group.
• Cost-effectively sourced equipment and developed an efficient floor layout, maximizing production capabilities.

Team Development and Logistics:

• Hired, trained, and managed a staff of 12-18 members, ensuring a skilled and efficient workforce.
• Coordinated daily delivery and pickup routes, expanding the customer base and revenue for the paint shop.
  

End-to-End Supply Chain Oversight:

• Oversaw the complete supply chain of a custom orthotic and prosthetic fabrication facility.
• Efficiently processed 80-100 daily work orders, ensuring timely scheduling and delivery of customized devices.

Inventory Management and Coordination:

• Managed an inventory of over 3,000 items, including ready-to-wear soft goods and all production inputs and componentry.
• Coordinated two daily delivery routes to local practitioner offices, ensuring the timely pickup and delivery of custom work orders.

National Logistics and Customer Relations:

• Handled UPS deliveries from over 50 national O&P practices, optimizing scheduling to minimize freight expenses.
• Assisted in the growth of the national customer base through marketing trade shows, customer service calls, and addressing concerns.
  

Relationship Building:

• Cultivated strong relationships with carriers, understanding their daily routes for efficient backhaul supply.
• Established a reliable network of carriers to ensure cost-effective and timely freight solutions.

Negotiation and Rate Management:

• Utilized extensive knowledge of nationwide freight availability to negotiate competitive rates on multiple lanes daily.
• Secured favorable rates while ensuring on-time pick-up and delivery of customer freight.

Operational Excellence:

• Dispatched drivers, ensuring adherence to schedules and minimizing potential issues for customers.
• Monitored load details proactively to identify and address potential issues before they impacted customers.

Recognition and Achievement:

• Ranked 2nd in a companywide contest for booking the most new carriers in a single month.
• Consistently met or exceeded targets, contributing to high customer satisfaction and company profits.
  

• Received and processed payments from up to 50 clients per day according to 15 insurance companies’ payment procedures
• Assisted with new client onboarding, completing necessary paperwork and obtaining photographs of customer homes
• Successfully worked 25 hours weekly as a full time college, showcasing dedication and multitasking capability.

• Managed 55 employees to ensure the safety of 1,000 patrons on any day.
• Selected over 20 more senior lifeguards for the management position.
• Monitored employees and pool supplies inventory to ensure customer safety and satisfaction.
• Audited and deposited daily accounts of over $1,500.
• Relied upon to open the pool at 5:30 am, resulting in 50+ hours weekly.