Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Roberts

Conroe

Summary

Versatile business leader with a proven track record at Pilot Chemicals and Bimbo Bakeries USA excelling in operational management and crisis resolution. Expert in strategic planning and customer service, enhancing performance through creative problem-solving. Successfully ensuring safety standards, showcasing a commitment to excellence in high-pressure environments.

Overview

12
12
years of professional experience

Work History

President

Stevie'sSpeedyDeliveriesL.L.C.
02.2013 - Current
  • As an Independent Business Partner for Bimbo Bakeries USA, I operated 5 different bread routes in The Woodlands TX.
  • Provided services including distribution, sales, and merchandising.
  • Carried a variety of products inside the stores including well known brands such as Mrs. Bairds, Sara lee, and Thomas.
  • Coordinated displays and ensured that products were delivered to meet promotions. Supplying over 140 different products.
  • Cultivated strong relationships with Managers in the market.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Made deliveries 5 days a week and provided merchandising services for non delivery days of operation. Set delivery and merchandising schedules.
  • Handled all sales and ordering obligations.
  • Oversaw and managed schedules for part time employees
  • Distributed the product line HEB, Sam's Club, Kroger, Target, Randall's, Sonic, as well as medical centers.

Chemical Reactor Operator

Pilot Chemicals
01.2016 - 08.2017
  • Reduced unplanned shutdowns, proactively identifying potential issues through detailed system evaluations.
  • Accrued knowledge on best practices in reactor operations.
  • Utilized skills and knowledge for safe transfer of chemicals from reactors to storage tanks as well as packaging hazardous chemicals.
  • Ensured accurate technical transfer of chemicals from tanker trucks with safe operation standards.
  • Confined space certification for explosive and hazardous material.
  • Identified machine operational issues and contacted mechanics to discuss repair needs and schedule service.
  • Managed accurate and efficient control adjustments to position rod and to regulate flux level, coolant temperature and reactor period.
  • Dispatched orders or instructions to personnel through radiotelephone or intercommunication systems to coordinate auxiliary equipment operation.
  • Emergency evacuation safety certified
  • Forklift certified

Education

Dental Assistant Degree - Dentistry

Everest Institute
Houston, TX
09-2009

Skills

  • Operational management
  • Business Development
  • Crisis management
  • Creative problem solving
  • Strategic planning
  • Safety management
  • Customer service
  • Detail-oriented
  • Supply chain management
  • Sales forecasting

Timeline

Chemical Reactor Operator

Pilot Chemicals
01.2016 - 08.2017

President

Stevie'sSpeedyDeliveriesL.L.C.
02.2013 - Current

Dental Assistant Degree - Dentistry

Everest Institute

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Stephen Roberts