Stephen Rollins
Bonnerdale,AR
Summary
Dynamic professional with extensive experience in security and management, notably at Allied Universal Security Services, and DHP Logistics. Proven track record in enhancing safety through proactive surveillance and effective communication. Skilled in diagnostics and mechanical repair, vast knowledge of tools, quality control, and scheduling, complemented by a strong work ethic and punctuality, driving operational efficiency and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Security Guard
Allied Universal Security Services
Hot Springs, AR
06.2021 - Current
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to detect and prevent unauthorized access or suspicious activity.
- Responded promptly to alarms and emergency situations, coordinating with local law enforcement as needed.
- Prepared detailed incident reports documenting observations and actions taken during shifts.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Manager
DHP Logistics
Denver, CO
03.2019 - 05.2021
- Oversaw daily operations, ensuring compliance with safety protocols and company standards.
- Streamlined logistics processes, enhancing efficiency in inventory management and order fulfillment.
- Analyzed performance data to drive continuous improvement in service delivery and customer satisfaction.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Manager
Fussel Truck Sales
Dallas, TX
01.2014 - 02.2019
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Diesel Mechanic, vast knowledge of electrical elements, power tools, engines
Education
High School Diploma -
Nimitz High School
Irving, TX1995
Skills
- Security camera monitoring
- Patrolling
- Work ethic
- Punctuality
- Maintenance and repairs
- Hand and power tools
- Diagnostics
- Preventive Maintenance
- Troubleshooting skills
- Mechanical repair
Timeline
Security Guard
Allied Universal Security Services
06.2021 - Current
Manager
DHP Logistics
03.2019 - 05.2021
Manager
Fussel Truck Sales
01.2014 - 02.2019
High School Diploma -
Nimitz High School