Stephen Salazar

Customer service and appointment-setting professional with over five years of experience across education, technology, and performance-based sales environments. Strong background in outbound and inbound calling, CRM management, scheduling, payment processing, and compliance-focused customer interactions. Known for reliability, professionalism, adaptability, and strong communication.

• Alumni | Stamford School District Higher Education Outreach

Customer service and appointment-setting professional with over five years of experience across education, technology, and performance-based sales environments. Strong background in outbound and inbound calling, CRM management, scheduling, payment processing, and compliance-focused customer interactions. Known for reliability, professionalism, adaptability, and strong communication.

Rosie Morales-Coronado, MPS (She/Her)
Chief Operating Officer
Educate U USA
520-252-3919

rosies@educateuusa.org

To Whom It May Concern,

I am pleased to provide this letter of recommendation for Stephen Salazar, who has been an integral part of our team at Educate U USA for the past four years as a Customer Service Representative.

Throughout his tenure, Stephen demonstrated exceptional dedication, professionalism, and a strong commitment to providing outstanding service to our university partners across the United States. Stephen possesses excellent communication and interpersonal skills, which enable him to engage effectively with students, faculty, and administrative personnel.

His ability to listen attentively, resolve concerns efficiently, and provide clear and accurate information consistently resulted in high levels of customer satisfaction. He is also highly skilled in conflict resolution, ensuring that issues are addressed promptly and with a positive outcome.

One of Stephen’s greatest strengths is his problem-solving ability. He approaches challenges with a proactive mindset, utilizing critical thinking to identify solutions and enhance customer experiences. His strong organizational skills allow him to manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.

Additionally, his proficiency in various customer service software and CRM platforms contributed significantly to the efficiency of our operations. Beyond his technical skills, Stephen is a team player who fosters a collaborative and supportive work environment. His positive attitude and willingness to go above and beyond make him a valuable asset to any organization.

His strong work ethic and adaptability ensure that he excels in dynamic and fast-paced customer service settings. I highly recommend Stephen Salazar for any customer service position, particularly roles that require exceptional communication, problem-solving, and organizational abilities.

Please feel free to contact me if you require any additional information.

Sincerely,
Rosie Morales-Coronado, MPS
Chief Operating Officer

Jessica Hermann
Booking Manager
Townsley Portraits
702-560-5946
Jessica@townsleyportraits.com

October 20, 2025

To Whom It May Concern,

I had the pleasure of working with Stephen Salazar while he was an appointment setter at Townsley Portraits, and I’m happy to share a few words about my experience with him.

Stephen was a really positive presence on our team — always willing to learn, open to coaching, and genuinely easy to work with. He had a great attitude, took feedback well, and was someone the team naturally got along with. He showed up ready to do the work and consistently made an effort to grow in his role.

Although we eventually moved in a different direction, I want to be clear that Stephen brought a lot of great qualities to the table. With the right fit, I truly believe he will be an asset to any team that values positivity, willingness to learn, and a strong work ethic.

Please don’t hesitate to reach out if you have any additional questions.

Regards,
Jessica Hermann
Booking Manager
Townsley Portraits
Educate U USA