Summary
Overview
Work History
Education
Skills
Timeline
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Stephen Sederstrom

Phoenix,AZ

Summary

Field coordination professional prepared to drive operational success. Known for exceptional logistics management and adept at optimizing resource allocation. Collaborative team player who adapts to changing needs with focus on achieving results. Skilled in communication and problem-solving.

Overview

14
14
years of professional experience

Work History

Sr Field Resource Coordinator

DISH NETWORK
12.2015 - 09.2025
  • Assign and manage daily routes for Dish Network technicians for specific regions to ensure customers are seen and satisfied with equipment and service
  • Redeveloped Google Tools to track and report on “Smart Home Sales” created for Dish Subcontractors and Regional Service Providers. Reports total sales, amounts of requests done daily and success of work orders that have been created for all technicians.
  • Personally, developed the triage “T.N.T. tool” used daily by all Samsung partnership agents throughout the DISH Network Samsung Triage position.
  • Preventing further customer distress by resolving their individual needs, through educating, training, and coaching employees on helping the customer to be self-sufficient and fully informed
  • Collaborated with cross-functional teams to streamline communication and improve overall project coordination.
  • Specifically recruited by senior leadership to actively develop and train new employees to produce high quality performance with the purpose of fostering long term partnerships at three Dish locations
  • Coordinated field operations to optimize resource allocation and ensure timely project execution.
  • Developed and implemented training programs for new field personnel to enhance skill levels and efficiency.

Programmer

RAZOR EDGE GAMES
03.2015 - 08.2016
  • Completed programming modules to be used in future game builds. Focus was on programming for game mechanics, character UI and Visual Effects
  • Lead and developed the product design team, ensuring effective team cohesiveness while driving the product from an introductory design into a complex 3D representative platform.
  • Created a single level of a game with a team of both programmers and artists, was the programming team lead on project, delegated programming roles and managed expectations from art teams. Designed and coded UI for game (Inventory system, User Interface in Game, Main Menus, and Main Character Customization)

Assistant Manager

RUBIOS
05.2011 - 12.2014
  • Effectively managed teams of up to 10 people at a time, ensuring streamlined communication, with a proficiency for development and implementation of leadership styles and objectives
  • Develop strong leadership qualities and techniques for improving employees’ career and personal development
  • Managed payroll, food costs, and service for multiple locations. Managed food prep each day and food waste at the end of the day, While maintaining a weekly inventory of all product with the ability to manage these variables to ensure successful operations and profit

Education

High School -

Highland High School
05.2004

Skills

  • Mentorship and collaboration
  • Analytical problem-solving
  • Adaptable to new technologies and tools
  • Scheduling expertise
  • Training coordination
  • Staff development
  • Field operations

Timeline

Sr Field Resource Coordinator

DISH NETWORK
12.2015 - 09.2025

Programmer

RAZOR EDGE GAMES
03.2015 - 08.2016

Assistant Manager

RUBIOS
05.2011 - 12.2014

High School -

Highland High School

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Stephen Sederstrom