Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Stephen Smith

Antioch,CA

Summary

Proven track record in enhancing customer satisfaction and operational efficiency, notably with Concord Toyota. Skilled in excellent navigation and customer service, achieving high customer ratings and maintaining strict safety standards. Demonstrated ability in schedule management and fostering positive relationships, ensuring timely and quality service delivery. Professional driver with strong expertise in safe and efficient transportation. Skilled in route planning, vehicle maintenance, and customer service. Strong focus on teamwork and adaptability, ensuring reliable and flexible support for changing needs. Known for punctuality, dependability, and excellent communication skills.

Overview

14
14
years of professional experience

Work History

Uber Driver

Uber
01.2016 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.

Shuttle Driver/Lot Porter

Concord Toyota
07.2022 - 10.2024
  • Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
  • Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
  • Developed strong knowledge of service area geography, enabling prompt navigation between destinations.
  • Ensured passenger safety by adhering to company protocols and traffic regulations during transit.
  • Maintained clean and neat shuttle for passenger comfort.
  • Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.

Cannabis Delivery Driver

Euphoric Flowers
01.2016 - 12.2018
  • Contributed valuable insights towards process improvements aimed at boosting operational efficiency across the board.
  • Completed deliveries in accordance with state regulations, maintaining compliance at all times.
  • Balanced competing priorities effectively to meet deadlines without compromising accuracy or quality of work delivered.
  • Participated in ongoing training programs to stay current on industry trends and regulatory requirements within the cannabis sector.
  • Developed strong relationships with customers through friendly and professional service.

Taxi Driver

A Cab Taxi
02.2011 - 11.2015
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.

Education

High School Diploma -

Upper Arlington High School
Columbus, OH
06.2000

Skills

  • Schedule Management
  • Excellent navigation
  • Customer Service
  • Patience and understanding

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Shuttle Driver/Lot Porter

Concord Toyota
07.2022 - 10.2024

Uber Driver

Uber
01.2016 - Current

Cannabis Delivery Driver

Euphoric Flowers
01.2016 - 12.2018

Taxi Driver

A Cab Taxi
02.2011 - 11.2015

High School Diploma -

Upper Arlington High School

Similar Profiles

CREATE PROFILE
Stephen Smith