Summary
Overview
Work History
Education
Skills
Timeline
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Stephen Spears

Flowood,MS

Summary

I have pretty good people skills, and can get along with just about anyone. Ive been told im excellent at sales and upselling to customers. I'm pretty laid back and can handle stress pretty decently.

Overview

8
8
years of professional experience

Work History

CSR

Dominos Pizza Inc.
03.2017 - 02.2020
  • Managed high call volumes.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Delivered Pizza when needed.

Server

Froghead Grill
06.2012 - 01.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

No Degree - Culinary Arts

Hinds Community College
Raymond, MS

Skills

  • Customer Focus
  • Complaint Handling
  • Customer Service
  • Computer Proficiency
  • Data Entry
  • Product Sales

Timeline

CSR

Dominos Pizza Inc.
03.2017 - 02.2020

Server

Froghead Grill
06.2012 - 01.2015

No Degree - Culinary Arts

Hinds Community College

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Stephen Spears