Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephen Taylor

Chesapeake,VA

Summary

Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Hardworking Automotive Technician with 20 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Automotive Technician II

City Of Chesapeake
07.2022 - Current
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Coordinated with parts department to determine availability of necessary components.
  • Performed safety inspections
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.

Senior Automotive Technician

City Of Norfolk
04.2006 - 07.2022
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Used specialized tools to detect leaks in gas and refrigerant systems.

Education

High School Diploma -

Hickory High School
Chesapeake, VA
06.2004

Skills

  • Relationship Building
  • Flexible Schedule
  • Hardworking and Dedicated
  • Computerized Diagnostics
  • Vehicle inspections
  • Vehicle Inspection
  • Strong Work Ethic

Certification

ASE Certified Automobile Master Technician

ASE Certified Medium/Heavy Master Technician

ASE Certified Service Consultant

ASE Certified Refrigerant Handler

Certified Virginia State Safety Inspector

NGVI Certified CNG Vehicle Safety Inspector

Class A Commerical Driver License

Timeline

Automotive Technician II

City Of Chesapeake
07.2022 - Current

Senior Automotive Technician

City Of Norfolk
04.2006 - 07.2022

High School Diploma -

Hickory High School

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Stephen Taylor