Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Stephen Thompson

Nashville

Summary

Experienced with customs brokerage, ensuring seamless and compliant cross-border transactions. Utilizes thorough understanding of import/export regulations to mitigate risks and expedite clearances. Track record of maintaining client satisfaction through meticulous documentation and adherence to international trade laws.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customs Broker Specialist

Amazon
01.2023 - Current
  • Provided top-notch customer service through attention to detail, quick response times, and expert advice on import/export matters.
  • Lawfully cleared merchandise through customs per client and government requirements.
  • Assisted clients in navigating complex trade agreements to minimize duties paid on imported goods.
  • Assisted in several specialized teams to provide timely and productive conversations on how to best suit their needs.
  • Trained several new employees on how to use our system and how to be the most proficient they could be at their jobs
  • Consistently a top performer and often relied upon to complete tasks that others did not

Warehouse Associate

Ferguson
01.2020 - 12.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Helped migrate several warehouses from manual records to our high jump system
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 15 fleet vehicles.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Chosen to manage a warehouse in absence of another warehouse manager

Inventory Specialist

Vertex - Flight International
01.2016 - 12.2020
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Managed the stock of our location in Newport News and in California
  • Provided excellent service to our mechanic team by ordering parts ahead of the phase and also by constantly keeping up good relation with our sellers in case they needed parts shipped the next day
  • Recorded and kept critical data for FAA audits in regards to tools being used and parts that were being put on aircraft

Education

MBA - Supply Chain Management

Charleston Southern University
Charleston, SC
05-2023

Bachelor of Arts - English

University of Memphis
Memphis, TN
12-2016

Skills

  • Verbal and written communication
  • Decision-making
  • Customer service
  • Cross-functional teamwork
  • Project management

Certification

  • Certified CCS, Amazon [2025]

Timeline

Customs Broker Specialist

Amazon
01.2023 - Current

Warehouse Associate

Ferguson
01.2020 - 12.2022

Inventory Specialist

Vertex - Flight International
01.2016 - 12.2020

MBA - Supply Chain Management

Charleston Southern University

Bachelor of Arts - English

University of Memphis

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Stephen Thompson