Stephen Thorn
Central Square,NY
Summary
Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales.
Overview
5
5
years of professional experience
Work History
Lead Sales Representative
Windstream Telecommunications
08.2022 - Current
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored sales team performance and provided constructive feedback.
- Developed and maintained knowledge of current sales and promotions.
- Built relationships with customers and community to promote long term business growth.
Lead Sales Associate
TruGreen LandCare
01.2021 - 08.2022
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Developed and maintained knowledge of current sales and promotions.
- Monitored sales team performance and provided constructive feedback.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Kept detailed track of sales and customer information in company system.
Salesman
Sales Focus
04.2019 - 03.2021
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Bachelor of Science - Business Administration
Onondaga Community College
Syracuse, NY06.2020
Skills
- Negotiation
- PCI (Payment Card Industry)
- Sales Pitching
- Team Cooperation
- Persuasive Negotiations
- Sales Strategies
- Performance Improvement Techniques
- Strategic Sales
- Meeting Sales Goals
Accomplishments
Deans list Fall semester 2020,
4.0 GPA.
I was the top salesman for a full business' year for al3 corporations with records of such.
Number 1 in sales for 2022-23 -Windstream.
Number 1 in sales For 2021 -Trugreen.
Number 1 in sales for 2019-20 Sales Focus.
Timeline
Lead Sales Representative
Windstream Telecommunications
08.2022 - Current
Lead Sales Associate
TruGreen LandCare
01.2021 - 08.2022
Salesman
Sales Focus
04.2019 - 03.2021
Bachelor of Science - Business Administration
Onondaga Community College
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