Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Tripicchio

Springfield,MO

Summary

Dynamic customer service professional with a friendly demeanor and strong problem-solving skills, experienced at Walmart in electronics sales. Proven ability to enhance customer satisfaction through effective communication and teamwork. Proficient in cash handling and troubleshooting technology, ensuring seamless transactions and support for diverse customer needs.

Overview

5
5
years of professional experience

Work History

Premium Retail

Phone Rep
09.2025 - Current

Activated new lines and upgraded phones in-store for the three major phone carriers while trying to find the right service for the customer and encouraging them to go on post paid

Electronics Sales Associate

Walmart
Springfield, MO
04.2023 - 08.2025
  • Assisted customers in selecting electronics based on individual needs and preferences.
  • Demonstrated product features and functionalities to enhance customer understanding.
  • Maintained store displays and organized merchandise for optimal presentation.
  • Processed transactions efficiently, ensuring accuracy in cash handling and receipts.

Team Member

McDonald's
Springfield, MO
06.2024 - 08.2024
  • Provided exceptional customer service by efficiently processing orders and addressing inquiries.
  • Maintained cleanliness and organization of workstations to ensure a safe environment.
  • Assisted in inventory management by restocking supplies and conducting regular checks.
  • Collaborated with team members to achieve fast-paced service delivery during peak hours.

Team Member

Freddy's Frozen Custard & Steakburgers
Springfield, MO
03.2021 - 04.2023

Managed drive-thru operations sold custard and food. Along with cleaning the lobby

Education

Associate of Science - Information Technology

Ozarks Technical Community College
Springfield, Missouri, MO
01.2027

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Good with computers
  • Experienced with phones
  • Experienced with windows and Linux
  • Some experience with window server
  • Cashier experience
  • Good with troubleshooting phone/computers

Timeline

Premium Retail

Phone Rep
09.2025 - Current

Team Member

McDonald's
06.2024 - 08.2024

Electronics Sales Associate

Walmart
04.2023 - 08.2025

Team Member

Freddy's Frozen Custard & Steakburgers
03.2021 - 04.2023

Associate of Science - Information Technology

Ozarks Technical Community College
Stephen Tripicchio