Summary
Overview
Work History
Education
Skills
Accomplishments
Lifesaving Award x2
Timeline
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Stephen Vassar

Buena Vista,VA

Summary

Dynamic professional with a proven track record at Modine Manufacturing Company, excelling in problem-solving and team collaboration. Recognized for enhancing product quality through meticulous inspections and effective training initiatives. Adaptable and detail-oriented, I thrive in fast-paced environments, ensuring compliance and safety while fostering a positive workplace culture.

Hardworking and passionate with strong organizational skills eager to give Modine 100%. Ready to help achieve company goals.

Organized and dependable with successful production numbers. Bieng able to manage multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

HotDawg Lead

Modine Manufacturing Company
08.2024 - Current
  • Self-motivated
  • Worked effectively in fast-paced environments.
  • Skilled at working collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Oversee employee training initiatives to ensure all team members are proficient in company procedures, safety regulations, and job-specific tasks.
  • Established clear priorities and production quality standards.
  • Resolved issues quickly to maintain productivity goals.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Quick problem solving skills for unexpected production problems, material deficits, equipment failures, and unavoidable delays.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Quality Support Technician

Modine Manufacturing Company
06.2021 - 07.2025
  • Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
  • Developed comprehensive documentation for support processes, enabling faster issue resolution for team members.
  • Completed inventory counts and organized supplies.
  • Served as a key point of contact for end-users experiencing technical difficulties, providing clear communication throughout the resolution process.
  • Streamlined troubleshooting processes for increased efficiency and reduced downtime.
  • Updated documentation and produced reports.
  • Walked individuals through basic troubleshooting tasks.
  • Daily checks to ensure paint quality met certain standard.
  • Trained, certified, and qualified to firetest heating units on the HotDawg, Bent Tube, Vertical & specialty line.
  • Process small & large returns from(damaged product, troubleshooting, or warranty related). Also ensured all paperwork was entered correctly to ensure both parties were compensated.
  • Supported the Airedale quality team by completing 1st piece checks,programming BACnet cards to ensure correct software was installed, also charge units with specific amounts of refrigerant.
  • Tested copper samples monthly in various tests to ensure cutting/ bending procedures met high standards set by engineering.
  • Trained & qualified to work in the quality receiving department to check incoming materials quality and ensure accurate to match blueprints.
  • Trained & qualified to inspect all incoming PPAP(new purchase part). Read blueprints to exact detail & dimensions to ensure the parts could be used without fear of not working properly
  • Revamped & rewrote the entire GageTrak system to ensure the process met the standard approved by ISO9001.
  • Solely responsible for over 900+ calibrated tool In the facility that required strict test deadlines(daily,weekly,bi-weekly,monthly,quarterly, and yearly).
  • Studied and worked outside of work to obtain my license of technician type universa(Passed the test and earned one of the highest grades in my class).
  • Coordinated yearly EPA checks to ensure state and federal regulations were being completed on time.
  • Created multiple chronological filing systems for paperwork that had to be retained for audits(ranging from 3-7 years).
  • Coordinated & outsourced calibrations with multiple companies to ensure standard of quality and safety were never compromised.
  • At the start up of the Lexington Plant I would go check all metal, purchase parts, and pipe to ensure it met specs for quality products to be made.
  • Worked closely with Sam Campbell(Lexington quality supervisor) to ensure all tools were calibrated and guided the department in ways to operate GageTrak.
  • Did all testing for new hires that started on production lines(ensuring they understood Modine quality policy, could explain safety of the job, and ensure they were knowledgeable to do the job without a trainer present).
  • Researched and identified solutions to technical problems.
  • Conducted tests on electronic components, products, assemblies and systems to determine functional performance.
  • Generated reports to track performance and analyze trends.
  • Promoted a safe working environment by following established safety guidelines and protocols during all testing activities.
  • Supported engineering teams in making data-driven decisions by providing timely and accurate test results.
  • Enhanced product quality by conducting thorough tests on electronic components and systems.
  • Collaborated with production department to resolve technical problems.
  • Reduced test malfunctions by maintaining and calibrating test equipment regularly.

First Sergeant

Rockbridge Regional Jail
11.2014 - 06.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed 40+ employees
  • Created 28 day shift cycles to ensure 24/7n coverage at the facility.
  • Enrolled all new employees into basic training & kept up with employees 2 year in-service to meet state &b federal compliances.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Created a work force program to give inmates in good standing an oppurtunity to learn trades to use once released from sentences.
  • Taser instructor
  • General Instructor
  • Dectective level 1 certified
  • CIT trained and Instructor
  • VCIN certified A & B
  • Performance improvement training certified
  • First Line Supervisor certified
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Corrections Officer

State Of Virginia
08.2013 - 10.2014
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Supported successful emergency response efforts by participating in regular drills and training exercises.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Prevented contraband introduction through diligent cell searches and visitor screenings.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
  • Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
  • Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
  • Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
  • Led inmate work crews completing maintenance, construction, farming and operations activities.
  • Examined incoming and outgoing mail to detect contraband.

Education

High School Diploma -

Parry McCluer High School
Buena Vista, VA
05-2010

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Accomplishments

Awarded employee of the month in March of 2025(this truly was an honor because I've given my all to Modine, and to be noticed was an amazing feeling).


Lifesaving Award x2

On 2 separate occasions I saved two individuals life with quick thinking, and handling high stress situations with ease.

Timeline

HotDawg Lead

Modine Manufacturing Company
08.2024 - Current

Quality Support Technician

Modine Manufacturing Company
06.2021 - 07.2025

First Sergeant

Rockbridge Regional Jail
11.2014 - 06.2021

Corrections Officer

State Of Virginia
08.2013 - 10.2014

High School Diploma -

Parry McCluer High School

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Stephen Vassar