Stephen Youker
South Glens Falls,NY
Summary
Self-motivated Division Merchandising Manager with excellent experience in supervising day-to-day operations while maintaining a positive team atmosphere. Successful in hiring, motivation and retention of quality teams. Personable communicator motivated to quickly resolve customer issues to maintain satisfaction and customer loyalty.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Division Merchandising Manager
RGIS-WIS
Auburn Hills, MI
01.2000 - Current
- Leadership and performance of assigned Project team, including (Sr.) Supervisors Merchandise Crew as well as hourly Team Members. Ensured teams provide exceptional service to our customers.
- Lead the team with a commitment to outstanding people leadership; ensuring a strong, committed, engaged and focused team.
- Built highly productive teams and created a people-centric work environment that results in high retention at all levels.
- Responsible for driving exceptional financial success through proper budgeting, planning, scheduling, expense control and P&L management. Leads with passion, integrity, and a drive to succeed, while facing challenges with a solution oriented can-do attitude.
- Work with the leader, district partners and field support partners to grow talent within the district and increase the business footprint.
Education
Business Administration And Management
Bryant College
Smithfield, RISkills
- Supervising Staff
- Team Building Expertise
- Employee Development, Engagement, and retention
- Recruitment And Team Development
- Seek new business opportunities to drive profit growth
- Maintain exceptional relationships with Customers
- Proven track record of strong business acumen
Certification
- Certified Forklift Trainer
- Scissor Lift Trainer
- CVS Senior Supervisor training
References
References available upon request.
Timeline
Division Merchandising Manager
RGIS-WIS
01.2000 - Current
Business Administration And Management
Bryant College
- Certified Forklift Trainer
- Scissor Lift Trainer
- CVS Senior Supervisor training
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