Stephen A Bunch
Springdale,AR
Summary
Focused and dedicated with valuable experience in solving problems and a passion for helping people. All previous jobs required using critical thinking skills every day to take care of both internal and external customers. I'm Coachable and always looking to learn new skills, or improve existing skills.
Overview
17
17
years of professional experience
Work History
Service Representative
State of Arkansas
Springdale , AR
08.2021 - 10.2024
- Assisted taxpayers with collection of registration fees for autos.
- Ensured compliance with the creation of customers drivers license.
- Provided excellent customer service by addressing customer needs in a timely fashion.
- Processed payments and accurately balanced my cash drawer daily.
Insurance Investigator
Arkansas Insurance Department
Little Rock , AR
04.2016 - 08.2021
- Investigated consumer complaints against Insurance companies, and holding them accountable.
- Acquired public speaking skills and spoke to groups of 50 or more persons.
- Resolved more than 1,000 complaints and recovered $3 million dollars for Arkansas consumers.
Insurance Agent
Direct Auto Insurance
Little Rock, AR
09.2007 - 05.2014
- Quoted and sold auto insurance to wide assortment of customers.
- Provided customers with excellent customer service, and resolved issues with minimal supervison.
- Supervised the office as needed during the Manager's absence.
- Traveled and managed other office locations, often exceeding sales goals.
Education
Bachelor of Arts - History
University of Arkansas
Fayetteville, AR07-2008
Skills
- Proactive team player
- Outgoing people person
- Creative problem solver
- Self taught computer skills
- Public speaking skills
- Fast Learner
Affiliations
- I love to travel and have visited 49 states
- Favorite hobbies are a variety of outdoor activies
Timeline
Service Representative
State of Arkansas
08.2021 - 10.2024
Insurance Investigator
Arkansas Insurance Department
04.2016 - 08.2021
Insurance Agent
Direct Auto Insurance
09.2007 - 05.2014
Bachelor of Arts - History
University of Arkansas
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