Summary
Overview
Work History
Education
Skills
Professional Summary
Hobbies
Timeline
Generic

Mason Mauldin

Round Rock,TX

Summary

I'm a fun, loving, hardworking, optimistic individual that loves being with people! Whether helping, working with, or interacting with, I love just being around and involved with others. I'm a huge sports junkie and I enjoy spending time with the people that matter the most in my life. I hope to bring my energy and enthusiasm wherever I go and to always put a smile on someone's face!

Overview

4
4
years of professional experience

Work History

Customer Service Representative

2POOD
02.2024 - Current
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed relationships with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Church Camp Intern

Northpoint Church
01.2023 - 08.2023
  • Organized meetings every day with fellow co-workers and team captains
  • Public speaking in front of students
  • Organized events and activities for 300+ students for the week of camp
  • Implemented safety measures and procedures to ensure the safety of our students
  • Created content that was used for sessions and team meetings.

Cashier and Lot Loader

Home Depot
07.2020 - 07.2022
  • Operated machinery such as forklifts, pallet jacks, and shrink wrap guns
  • Sold appliances and Home Depot services to customers
  • Prioritized customer service to ensure a friendly and smooth checkout experience
  • Worked with managers to improve sales and customer service reviews.

Education

Bachelor of Business Administration - Business Management & Marketing

Texas Tech University
Lubbock, Texas
05.2026

Skills

Customer Service

Personable demeanor

Personable and friendly communications

Problem-solving abilities

Public Speaking

Critical Thinking

Customer Relations

Complaint Handling

Customer satisfaction measurement

Product Knowledge

Proactive team player

Friendly, Positive Attitude

Professional Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Hobbies

  • Playing/watching all sports
  • Hanging out with friends and family
  • Going to church and volunteering at church

Timeline

Customer Service Representative

2POOD
02.2024 - Current

Church Camp Intern

Northpoint Church
01.2023 - 08.2023

Cashier and Lot Loader

Home Depot
07.2020 - 07.2022

Bachelor of Business Administration - Business Management & Marketing

Texas Tech University

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Mason Mauldin