Stephena Cooper
Lansing ,IL
Summary
Compassionate and dedicated professional with a proven track record at Nexus at Forest Edge as well as Hartgrove Behavioral Hospital. Excelling in crisis management and problem resolution. Adept at fostering collaboration among interdisciplinary teams, I leverage strong organizational skills and effective communication to enhance client care and support. Skilled at building therapeutic relationships, advocating for clients, and maintaining accurate documentation. I am committed to delivering impactful results through active listening and cultural awareness. Meeting people where they are and aiding them in their journey to healing!
Overview
7
7
years of professional experience
Work History
PRSC
Nexus At Forest Edge
Chicago
01.2023 - Current
- Updated client documentation for accurate, compliant and current records.
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
- Interviewed clients to assess needs and determine most suitable needs and services.
- Offered community resource guidance to clients to meet family needs for assistance.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Facilitated support groups and workshops to provide valuable services to clients.
- Collaborated with other professionals to plan and coordinate care for clients.
- Participated in interdisciplinary team meetings to coordinate care for clients.
Therapist
Hartgrove Behavioral Health System
Oak Park, IL
07.2025 - 06.2026
- Provided individual therapy for various age groups including pediatric, adolescents, and adults.
- Facilitated Trauma, DBT, and CBT groups for pediatric, adolescent, and adult populations.
- Provided Trauma Assessments such as UCLA, PCL-5, and ACEs.
- Utilized a variety of therapeutic modalities and interventions from ACT, CBT, Polyvagal, Psychodynamic, and DBT.
- Provided documentation for individual sessions and group sessions in a timely manner.
- Engaged with care team as appropriate and needed for the client.
- Engaged in crisis management and deescalation skills.
Personal Assistant
Department Of Rehabilitation Services
Chicago
01.2020 - Current
- Aided clients with disabilities with preparing their meals.
- Assisted clients with personal care such as bathing, dressing, and grooming.
- Assisted clients in managing their household tasks such as laundry and cleaning up around the house.
- Assisted clients with making sure they take their medications and routinely checking in with what they need.
Education
Masters of Education - Community Mental Health Counseling
Loyola University of Chicago
Chicago, IL06.2026
Bachelor Of Arts - Psychology
Saint Xavier University
Chicago, IL12.2020
Skills
- Calm Under Pressure
- Verbal Communication
- Problem Resolution
- Microsoft Office
- Organizational Skills
- Networking
- Active Listening
- Cultural Awareness
- Teamwork and Collaboration
- Crisis Management Skills
- Deescalation Skills
- Efficient
- Experience working with psychiatric populations
Timeline
Therapist
Hartgrove Behavioral Health System
07.2025 - 06.2026
PRSC
Nexus At Forest Edge
01.2023 - Current
Personal Assistant
Department Of Rehabilitation Services
01.2020 - Current
Masters of Education - Community Mental Health Counseling
Loyola University of Chicago
Bachelor Of Arts - Psychology
Saint Xavier University