Hi, I’m
Stephen Caleb Clarke
Chesterfield ,VA
Summary
Driven and reliable, with a proven track record at Virginia Medical Repair, I have safely delivered product throughout the entire state of VA and Into parts of NC and Maryland on a weekly basis . I excel in efficient route planning and customer relationship management. Leveraging GPS technology and exceptional communication skills, I've significantly enhanced delivery accuracy and client satisfaction. My adeptness at vehicle maintenance and safe driving underscores my commitment to operational excellence and safety. I rarely miss work and know what's expected to get the job done everyday. In High school I received Perfect Attendance all 4 years. and have kept that same devotion to showing up ever since!
Overview
18
years of professional experience
Work History
Virginia Medical Repair
Delivery Driver
07.2011 - 06.2024
Job overview
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Minimized company liability and risks to loads by obeying traffic laws.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- I also had Warehouse duties inside that were Shipping equipment through UPS and FedEx , Cleaning equipment and preparing routes for the next day.
Kohls Department Store
Replenishment/ Warehouse
07.2006 - 01.2010
Job overview
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
- Reduced product damages with proper handling techniques and training for warehouse staff.
- Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assisted in receiving, stocking and distribution of merchandise.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Helped train new employees in safe practices and warehouse procedures.
Education
ITT Technical InstituteRichmond, VA
Associate Degree from Criminal Justice
12.2010
Manchester High SchoolChesterfield
High School Diploma
06.2006
Skills
- Positive Attitude & Hard Worker
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Dependable and reliable
- Punctual and Reliable
- Safe Driving
- Problem-Solving
- Loading and unloading
- Clean Driving Record
- GPS and route planning
- Safe Driving Record
- Order picking and processing
- Roads and highways knowledge
- Vehicle Cleaning and Maintenance
- Stocking and Inventory Order Verification
- Traffic laws knowledge
- Shipping and packaging
- Local routes understanding
- Vehicle Inspection
- Delivery recordkeeping & Route Planning
- Client Relationship Management
- Defensive Driving
- Exceptional written and verbal communication skills
- Pallet jack and hand truck operation
- Package scanning & Hand tool savvy
- Experienced manual transmission driver
- Courteous and polite demeanor
- Efficiency and Time Management
Timeline
Delivery Driver
Virginia Medical Repair
07.2011 - 06.2024
Replenishment/ Warehouse
Kohls Department Store
07.2006 - 01.2010
ITT Technical Institute
Associate Degree from Criminal Justice
Manchester High School
High School Diploma
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