Summary
Overview
Work History
Education
Skills
Certification
Parsed Version
References
Disclaimer
Timeline
Stephen Isaiah Ouma Obonyo

Stephen Isaiah Ouma Obonyo

Quality Assurance Officer
Doha Qatar,Doha Qatar

Summary

Dedicated and results-driven professional with extensive experience in quality assurance, railway operations, and occupational health and safety. Seeking a challenging position within the railway industry where I can leverage my expertise to ensure the highest standards of quality, safety, and operational efficiency.

Overview

9
9
years of professional experience
6
6
Certification

Work History

Quality Assurance Officer

Doha Metro and Lusail Tram- RKH Qitarat (Qatar Rail)
09.2022 - Current
  • Oversee all aspects of quality assurance within the Doha Metro and Lusail Tram systems, ensuring compliance with regulatory standards and company policies
  • Conduct regular inspections and audits to identify areas for improvement and implement corrective actions to enhance performance and safety
  • Develop and implement quality control processes and procedures to optimize operational efficiency and minimize risk
  • Collaborate with cross-functional teams to streamline processes, resolve quality-related issues, and drive continuous improvement initiatives
  • Analyze data and performance metrics to track quality indicators and develop strategies for process optimization and risk mitigation
  • Provide training and guidance to staff on quality assurance protocols and best practices.

Station Master

Doha Metro and Lusail Tram- RKH Qitarat (Qatar Rail)
09.2018 - 09.2023
  • Managed day-to-day operations of assigned stations, ensuring the safe and efficient movement of passengers and trains
  • Ensured all protocols are followed in onboarding and offboarding of passengers on the trains/trams
  • Supervised station staff and coordinated activities to maintain a high level of customer service and passenger satisfaction
  • Established a cash collection system in place to ensure all cash collected is properly stored
  • Person to contact in case of any customer complaints/queries to address and resolve the same in a timely manner
  • Liaised with crowd control management to manage the crowd at the station, through the implementation of a crowd management plan, hence avoiding any incident at the station and ensuring smooth operation
  • Implemented safety protocols and emergency procedures to ensure the well-being of passengers and staff during emergencies or disruptions
  • Monitored train schedules, platform operations, and passenger flow to optimize station performance and minimize delays
  • Conducted regular safety inspections and addressed any hazards or compliance issues to maintain a safe working environment
  • Collaborated with other departments to coordinate station maintenance, repair, and upgrade projects
  • Operated the railway announcement address system via SCADA or with third party/stakeholders/higher Authority.

Occupational Health and Safety Officer

ISQ Company
05.2015 - 09.2019
  • Developed and implemented occupational health and safety programs and policies to ensure compliance with regulatory requirements and industry best practices
  • Conducted risk assessments and inspections to identify workplace hazards and implement corrective actions to mitigate risks
  • Provided training and education to employees on safety procedures, hazard recognition, and accident prevention
  • Investigated workplace incidents and accidents, prepared reports, and recommended preventive measures to minimize recurrence
  • Maintained accurate records of safety inspections, incidents, and training activities to support regulatory compliance and continuous improvement efforts.

Education

Bachelor of Science in Human Resource Management -

Mount Kenya University

Diploma in Applied Biology -

Mawego Technical

Human Resource management level - 4 -

ICON Training Center DOHA QATAR

Skills

  • Strong understanding of quality assurance principles and practices
  • Proficient in conducting inspections, audits, and risk assessments
  • Excellent communication and interpersonal skills
  • Solid organizational and time management abilities
  • Proficient in Microsoft Office Suite and other relevant software such Power BI , Aconex and others
  • Knowledge of railway operations and safety regulations

Certification

  • Diploma in NEBOSH
  • NEBOSH International General Certificate (IGC)
  • IOSH Managing Safely
  • OSHA Certification
  • ISO 45001:2018 (Occupational Health and Safety Management Systems)
  • ISO 19001:2015 (Quality Management Systems)
  • ISO 14001:2015 (Environmental Management Systems)
  • Certificate in EFQM

Parsed Version

1.0.4

References

  • Mrs. Nicola Jago, nicola.jago49@gmail.com, +447392149719
  • Mr. Martin Jackson, RQHSE Director, RKH QITARAT LLC, martin.jackson@rkhqitarat.com

Disclaimer

I hereby declared that all the information given above is true to the best of my knowledge, and the event of my appointment, shall I discharge my duties and responsibilities.

Timeline

Quality Assurance Officer - Doha Metro and Lusail Tram- RKH Qitarat (Qatar Rail)
09.2022 - Current
Station Master - Doha Metro and Lusail Tram- RKH Qitarat (Qatar Rail)
09.2018 - 09.2023
Occupational Health and Safety Officer - ISQ Company
05.2015 - 09.2019
Mount Kenya University - Bachelor of Science in Human Resource Management,
Mawego Technical - Diploma in Applied Biology,
ICON Training Center DOHA QATAR - Human Resource management level - 4,

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Stephen Isaiah Ouma ObonyoQuality Assurance Officer