Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

STEPHEN ASANTE

Gainesville,VA

Summary

Dedicated Tutor from Senior Secondary School, adept in fostering student comprehension through innovative teaching methods and a personalized approach. Excelled in promoting collaboration, enhancing problem-solving skills, and nurturing creativity. Achieved significant improvements in students' learning abilities by focusing on adaptability and individual strengths. Intelligent management professional with exceptional knowledge of venues, tourist attractions, dining and entertainment offerings. Extensive background in hotel management positions for high-end resorts. Energetic Hotel Manager enthusiastic about delivering superior service to every guest. Successful at cutting costs without impacting quality of service and guest satisfaction. History of driving company growth through hard work and dedication. Motivated Hostel Manager offering 3-year background marketing, planning and coordinating hostel accommodation services. Well-versed in developing marketing strategies, administering budgets and periodically inspecting facilities. Familiar with hostel and hotel management practices paired with proficiency in windows word. Accommodating and helpful professional focused on providing utmost customer service by adapting to challenges and providing hands-on management techniques.

Overview

11
11
years of professional experience

Work History

Hostel Manager

DASHLEY HOSTEL
01.2021 - 08.2024
  • Streamlined booking procedures, leading to an increase in occupancy rates.
  • Oversaw reservations received from direct calls and provided room availability information to travel sites such as Expedia.
  • Managed staff schedules to ensure smooth operations and sufficient coverage during peak hours.
  • Communicated with customers to address complaints, find solutions to problems and welcome guests into facility.
  • Managed budgets and expenses and analyzed and interpreted financial information to monitor sales and profits.
  • Implemented cost-saving measures while maintaining quality standards, reducing overall expenses.
  • Monitored customer feedback regularly and implemented necessary changes based on suggestions, ensuring continuous improvement in guest satisfaction levels.
  • Boosted online presence through social media marketing efforts, generating more bookings from digital platforms.
  • Conducted regular staff training sessions for superior customer service skills and hostel knowledge.
  • Organized engaging activities and events for guests, fostering a sense of community within the hostel.

Tutor

Senior Secondary School
09.2013 - 07.2014
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.

Education

Bachelor of Science - LAND ECONOMY

KNUST
GHANA
08-2014

Associate of Arts - Accounting And Finance

KUMASI TECHNICAL UNIVERSITY
KUMASI, GHANA
04-2007

Skills

  • Patience and Empathy
  • Problem-solving skills
  • Creative Thinking
  • Collaboration and Teamwork
  • Creativity and Innovation
  • Organization and preparation
  • Team Collaboration
  • Adaptable nature

Languages

German
Limited Working
English
Native or Bilingual

Timeline

Hostel Manager

DASHLEY HOSTEL
01.2021 - 08.2024

Tutor

Senior Secondary School
09.2013 - 07.2014

Bachelor of Science - LAND ECONOMY

KNUST

Associate of Arts - Accounting And Finance

KUMASI TECHNICAL UNIVERSITY
STEPHEN ASANTE