Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Work History
Public Space
Tampa Hard Rock Hotel & Casino
Tampa, FL
July2013 - 08.2018
Performed daily maintenance tasks such as sweeping floors and cleaning bathrooms.
Swept aisles free from debris and dirt using brooms, dustpans, mops, and vacuums.
Maintained a safe work environment by following all health and safety regulations.
Announced or described attractions to patrons, enticing customers to games and other entertainment.
Tended to patrons with special needs by offering additional assistance.
Set up and packed up event equipment, leaving area clean and tidy.
Delivery Driver
Fleet Products
Tampa, FL
11.2018 - May2024
Received daily delivery instructions and route assignments from dispatch.
Ensured accurate completion of all paperwork associated with deliveries.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Maintained accurate records of goods delivered and collected payments as required.
Education
High School Diploma -
MiddleTownship Highschool
Detroit, MI
06-1988
Skills
Pallet Jack Handling
Cycle counting
Inventory Tracking
Supply Ordering
Shipment Palletization
Cleaning and Organizing
Sorting and Labeling
Self-Motivated and Disciplined
Hazardous Materials Handling
Picking and Packing
Order Picking
Packaging and Labeling
Pallet Jacks
Stacking and Staging
Receiving and Processing Shipments
Paperwork Processing
Product Knowledge
Shipping and receiving understanding
Delivery Scheduling
Customer Service
Inbound and Outbound Calling
Filing
Materials Transport
Assertiveness
GPS Operation
Traffic laws knowledge
Product Promotion
Package scanning
Goods Transport
Dispatch Communication
Payment Collection
Order Verification
DOT Compliance
GPS Navigation
Clean Driving Record
Loading and unloading
Valid Driver's License
Clean MVR
Positive Attitude
Courteous and polite demeanor
Valid Class B Commercial Driver's License
Safe Driving
Teamwork and Collaboration
Lifts up to [Number] pounds
Punctual and Reliable
Pallet jack and hand truck operation
Attention to Detail
Stocking and Inventory
Exceptional written and verbal communication skills