Summary
Overview
Work History
Education
Skills
Certification
Timeline
background-images

Stephon Biggerstaff

Piedmont,SC

Summary

Dynamic and results-driven professional with extensive experience in delivery management at FedEx Ground. Proven expertise in route planning and forklift operation, enhancing efficiency and customer satisfaction. Skilled in resource management and communication, consistently achieving timely project deliveries while maintaining high safety standards. Diligent Forklift operator with solid background in forklift operation, effectively managing material handling and warehouse logistics. Proven track record of maintaining safety standards and ensuring efficient workflow. Demonstrated ability in operating various forklift models and adhering to safety protocols.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Forklift Operator

SE Retail
05.2025 - 08.2025
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Delivery Manager

FedEx Ground
10.2023 - 05.2025
  • Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
  • Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
  • Managed resources effectively to avoid unnecessary delivery delays.
  • Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
  • Coordinated efficient routes and schedules for 15-driver team.
  • Trained drivers, helpers and support workers in techniques for maximizing efficiency.

Delivery Driver

Amazon
10.2022 - 10.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Manufacturing Production Associate

Magna Drive Automotive
09.2021 - 10.2022
  • Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
  • Made sure that products were produced on time and are of good quality.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Operated complex machinery efficiently while adhering to all safety guidelines set forth by the company and regulatory agencies.

Fresh Food Associate

Walmart
03.2018 - 09.2021
  • Categorized items properly on shelves to facilitate easy navigation for customers while shopping.
  • Efficiently restocked produce section during busy hours, minimizing disruptions to customer shopping experiences.
  • Rotated perishable foods effectively, reducing waste and ensuring product freshness.
  • Unloaded produce trucks and broke down produce pallets to organize produce within refrigerator and dry storage areas.

Education

High School Diploma -

Greer High School
Greer, SC
05-2019

Skills

  • Forklift operation
  • Forklift operator certification
  • Loading and unloading
  • Shipping and receiving
  • Route planning
  • Delivery management
  • Truck dispatching
  • Driver monitoring
  • Machine operation
  • Electrical
  • Heavy lifting
  • Documentation and record keeping
  • Vehicle maintenance

Certification

DOT Certified

Timeline

Forklift Operator

SE Retail
05.2025 - 08.2025

Delivery Manager

FedEx Ground
10.2023 - 05.2025

Delivery Driver

Amazon
10.2022 - 10.2023

Manufacturing Production Associate

Magna Drive Automotive
09.2021 - 10.2022

Fresh Food Associate

Walmart
03.2018 - 09.2021

High School Diploma -

Greer High School

Similar Profiles

CREATE PROFILE