Stephon Palmer
Austin,TX
Summary
Motivated student at Texas State University. Friendly, upbeat with an engaging personality. Constantly learning new skills and adapting to situations.
Overview
5
5
years of professional experience
Work History
Server
TopGolf
04.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Lead Bartender
Plucker Wing Bar
05.2018 - 04.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
Bachelor of Arts - Advertising
Texas State University
San Marcos, TX12.2023
Skills
- Adaptable and Flexible
- Transactions and Cash Handling
- Guest Satisfaction
- Conflict and Complaint Resolution
- Food Preparation and Safety
- Performance Improvement
- Quality Control
- Suggestive Selling
Timeline
Server
TopGolf
04.2023 - Current
Lead Bartender
Plucker Wing Bar
05.2018 - 04.2023
Bachelor of Arts - Advertising
Texas State University