Stephanie Sanchez
Dallas,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills.
Strong customer service, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Team Member
Chic-Fil-A
06.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
Key Holder
Wash Masters Car Wash
07.2023 - 06.2024
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
- Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Garden Associate
Lowe's
04.2023 - 07.2023
- Enhanced garden aesthetics by maintaining and pruning plants, shrubs, and trees.
- Boosted plant health by diagnosing issues and administering appropriate treatments.
- Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
- Streamlined inventory management for optimal resource allocation, reducing waste.
Delivery Coordinator
Menards
10.2022 - 04.2023
- Prepared delivery loads for shipment by overseeing teams, checking containers and coordinating pickups.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Obtained product specifications along with delivery address, date and contact information.
- Completed and submitted logs and paperwork every day to maintain records.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Drove company truck for local and intra-state pick-ups and deliveries.
- Scheduled deliveries, monitored progress and communicated updates to customers.
- Interpreted maps and followed written and verbal directions.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Reported customer questions, issues and complaints to management.
- Inspected merchandise for damage and accuracy against order documents.
- Managed, transmitted and filed delivery paperwork.
- Consulted with customers about delivery and order preparation requests.
Corn Packer
Mission Food
02.2022 - 06.2022
- Collaborated with team members to achieve daily goals and meet company objectives.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Received, segregated and stored orders in safety keeping cabinets to organize and maintain complete stock and inventory.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Cleaned and maintained production area and equipment.
- Complied with safety, health, and environmental regulations as prescribed by law.
Education
High School Diploma -
Preparatoria SEP
12.2021
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Computer skills
- Product knowledge
- FLUENT IN SPANISH
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Chic-Fil-A
06.2024 - Current
Key Holder
Wash Masters Car Wash
07.2023 - 06.2024
Garden Associate
Lowe's
04.2023 - 07.2023
Delivery Coordinator
Menards
10.2022 - 04.2023
Corn Packer
Mission Food
02.2022 - 06.2022
High School Diploma -
Preparatoria SEP
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