Stephanie Tetzlaff
Muskegon
Summary
Dedicated Caregiver with a proven track record at Great Lakes Home Healthcare, enhancing patient quality of life through compassionate care and excellent time management. Skilled in elderly care and emotional support, I foster strong relationships and ensure optimal health outcomes. My approach integrates first aid proficiency with a deep commitment to ethical standards and patient dignity.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Caregiver
Great Lakes Home Healthcare
08.2019 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
Care Coordinator
Interm Home Health Care
04.2014 - 09.2020
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Used company software and databases to maintain records of services performed and patient conditions.
- Built strong relationships with clients to deliver emotional support and companionship.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Streamlined information sharing between healthcare providers by implementing secure electronic communication systems.
- Implemented evidence-based interventions that improved overall patient satisfaction with the care process.
Manager of Business Development and Sales
Git-Er-Done Construction Company
02.2000 - 03.2014
- Built diverse sales pipeline to exceed quota targets.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
- Mentored junior sales staff for improved performance, providing guidance on best practices and customized training programs.
- Conducted market research to discover new leads, opportunities and messaging.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
Education
GED -
Gatlinburg-Pittman High School
Gatlinburg, TN02-2026
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Emotional support
- Strong ethics
- Relationship building
- Compassionate care
- First aid and safety
- Verbal and written communication skills
Certification
- Food Safety Manager Certification – ServSafe or National Restaurant Association.
- CPR/AED Certification
CPR certified
I am CPR certified, i took the class and passed the testing.
Timeline
Caregiver
Great Lakes Home Healthcare
08.2019 - Current
Care Coordinator
Interm Home Health Care
04.2014 - 09.2020
Manager of Business Development and Sales
Git-Er-Done Construction Company
02.2000 - 03.2014
- Food Safety Manager Certification – ServSafe or National Restaurant Association.
- CPR/AED Certification
GED -
Gatlinburg-Pittman High School
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