Summary
Overview
Work History
Education
Skills
Accomplishments
Leadership Experience
Awards
Community Service
Languages
Timeline
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STEPHANY ORTEGA

Rogers,AR

Summary

Disciplined Finance Intern pursuing opportunity to further studies and add to hands-on financial services experience. Accomplished at performing quantitative data and producing graphs. Excellent report drafting and monthly statement analysis talents. Flexible and hardworking eager to listen, learn and support superiors.

Overview

3
3
years of professional experience

Work History

Member Frontline

Sam's Club/Walmart corp.
2023.12 - Current
  • Maintaining the safety and cleanliness of the club while providing excellent customer service and explaining different opportunities on how our members can save more
  • Processing payments through electronic payment systems such as Discover, MasterCard, Visa card, American Express card, or Electronic Transfers(ETF) such as Direct Deposit
  • Processing refunds for returned merchandise by processing credits on member’s credit card or by issuing correct cash back to member
  • Receiving and Processing Returns and determining if the inspected items can return to the store unless the item is damaged or defective.
  • Demonstrated a strong work ethic and commitment to upholding company values in all interactions with members, colleagues, and supervisors.
  • Enhanced team efficiency by providing assistance to coworkers during peak hours.
  • Worked collaboratively across departments toward shared objectives that ultimately benefited both internal stakeholders and external clients/members alike.
  • Applied problem-solving skills when faced with unexpected challenges, demonstrating versatility within the role.

Tj Maxx Associate

TJX Inc.
2021.10 - 2024.01
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Upfront Associate

Walmart Inc.
2021.07 - 2021.10
  • Reconciled cash drawer( up to $500) at the end of each shift with 100% accuracy
  • Keeping an accurate record of all transactions using cash registers or other point-of-sale system
  • Collecting payment forcustomersm costumes for items purchased using cash, check, or credit card
  • Scanned items’ barcodes using a computer system to track inventory and prices
  • Maintained neatness of the work area by removing debris and storing supplies in designated locations.

Education

Bachelor of Science in Business Administration I Finance -

University of Arkansas, Fayetteville
Fayetteville, AR
05.2027

High School Diploma -

Rogers Heritage High School
Rogers, AR
05.2023

Skills

  • Goal-Oriented
  • Computer Skills
  • Microsoft Office
  • Analytical Thinking
  • Performance Tracking
  • Strong Work Ethic
  • Product Sales
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail

Accomplishments

  • Silas Hunt Distinguished Scholarship, $5,000/year, 08/2023, Present
  • Arkansas Challenge Scholarship, $14,000 over 4 years, 08/2023, Present
  • Billy E. & Bettye L. Lazenby Endowed Scholarship, 08/2023, 05/2024
  • Arkansas Alumni Licence Plate scholarship, 08/2023, Present

Leadership Experience

  • Varsity Women's Soccer Captain, 08/2022, 05/2023, Rogers Heritage High School, Rogers, AR, Motivated my team to become greater players and students. Dedicated myself to helping my team become better players for four years even when I was not Captain. Gave advice, helped coached them outside of school.
  • Link crew leader, 08/2021, 05/2023, Rogers Heritage High School, Rogers, AR, Supported Underclassmen into their transition into high school, gave advice on school and how they can be successful and taught lessons based on possible events.
  • RAC U-11 Soccer Coach, 09/2022, 11/2022, Rogers Activity Center, Rogers, AR, Explained and taught kids how to play the game soccer and the fundamentals of playing a great sport
  • RAC Elmwood Middle School Assistant Coach, 09/2023, 11/2023, Rogers Activity Center, Rogers, AR, Taught Students advanced movement and the responsibility of being on a team as well as different lessons that not only would benefit in soccer but in the classroom as well.

Awards

  • Academic Achievement Award, 08/2019 - 05/2019, Above a 3.5 GPA for the year
  • Varsity Letter Award, 08/2020 - 05/2023, Being Involved in Varsity Sport
  • Honorable Mention Award 6A State, 04/2022, Achieving Great success in the 6A State Tournament
  • Seal of Biliteracy Award, 04/2022, Arkansas Certification of a Fluent English and Spanish Speaker
  • Rogers-Lowell Chamber of Commerce award, 08/2019 - 05/2023, Award given by a the community for academic excellence
  • War Eagle Excellence Award, 08/1019 - 05/2023, Achieving a GPA of 3.5-3.9 for the year.
  • Heritage Varsity Soccer Leadership Award, 05/2023

Community Service

  • Link crew leader, 08/2021, 05/2023, Rogers Heritage High School, Rogers, AR, Supported Underclassmen into their transition into high school, gave advice on school and how they can be successful and taught lessons based on possible events.
  • RAC U-11 Soccer Coach, 09/2022, 11/2022, Rogers Activity Center, Rogers, AR, Explained and taught kids how to play the game soccer and the fundamentals of playing a great sport
  • RAC Elmwood Middle School Assistant Coach, 09/2023, 11/2023, Rogers Activity Center, Rogers, AR, Taught Students advanced movement and the responsibility of being on a team as well as different lessons that not only would benefit in soccer but in the classroom as well.
  • Arkansas Alumni Tailgate, 08/2023, 10/2024, Arkansas Alumni House at University of Arkansas, 492 N Razorback Rd, Fayetteville, AR, 72701, Assisted the University of Arkansas Alumni Program by provided services to produce a well working programs from previous University of Arkansas alumni
  • Heritage Girls Soccer, 2019, 2023, Rogers Heritage High school, Rogers, AR, Maintaining Cleanliness Of the Stadium and around campus throughout the years. Worked concessions and supported other sports.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Member Frontline

Sam's Club/Walmart corp.
2023.12 - Current

Tj Maxx Associate

TJX Inc.
2021.10 - 2024.01

Upfront Associate

Walmart Inc.
2021.07 - 2021.10

Bachelor of Science in Business Administration I Finance -

University of Arkansas, Fayetteville

High School Diploma -

Rogers Heritage High School
STEPHANY ORTEGA