Summary
Overview
Work History
Education
Skills
Timeline
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Sterlin Lamb

Woodhaven,NY

Summary

Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals with a demonstrated history of developing positive working relationships with clients. Highly skilled in contract negotiation. Adept at identifying booking opportunities compatible with client career goals and industry niche. In addition, I am an experienced Security Supervisor with a background in a variety of security settings. Strengths include development and implementation of security policies, procedures, and protocols to ensure safety.

Overview

10
10
years of professional experience

Work History

Artist Manager/Lead Server/Security Guard Supervisor

Cafe CafeWha???
Manhattan, NY
02.2018 - Current
  • Trained and acclimated new servers to restaurant's culture and operations.
  • Worked with management to coordinate special functions and events.
  • Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.
  • Leveraged POS system to receive and take guest orders and process payment.
  • Provided exceptional service to high volume of daily customers.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Guarded restricted areas to prevent unauthorized entry.
  • Conducted interviews and auditions to locate and evaluate potential talent.
  • Liaised between artists and producers during studio sessions to ensure desired sound quality was achieved.
  • Compiled notes and research in preparation for scheduled engagements.

Sound Engineer

Plain Truth Recording Studio
Manhattan, NY
06.2016 - 03.2022
  • Managed setup and tear-down of sound and music equipment before and after performances to promote efficient workflow.
  • Utilized recording equipment to record music and speech.
  • Regulated volume levels and sound quality during recording sessions and used professional field mixers.

Server/Bartender

Red Lobster
Elmhurst, NY
03.2015 - 02.2018
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.

Education

Associate of Science - Psychology

Queensborough Community College
Queens, NY
12-2025

Bartending License -

ABC Bartending School
43 W 46th Street 6 Floor Newyork, New York
03-2021

Skills

  • Customer Service
  • Complaint Resolution
  • Senior leadership support
  • Safe Food Handling
  • Upbeat and Positive Personality
  • First Aid Training
  • Verbal and Written Communication
  • Security Procedures Knowledge
  • Data Entry
  • Multitasking and Prioritization
  • Sales Expertise
  • Microsoft Office Expertise

Timeline

Artist Manager/Lead Server/Security Guard Supervisor

Cafe CafeWha???
02.2018 - Current

Sound Engineer

Plain Truth Recording Studio
06.2016 - 03.2022

Server/Bartender

Red Lobster
03.2015 - 02.2018

Associate of Science - Psychology

Queensborough Community College

Bartending License -

ABC Bartending School