Sterline D'or
Lehigh Acres,FL
Summary
Dedicated professional with demonstrated customer service, time management, and trend-tracking strengths. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Transporter
Lee Health
Fort Myers, FL
02.2023 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
Fast Food Employee
Chick Fill A
Fort Myers, FL
02.2023 - 08.2023
- Prepared milkshakes, frozen drinks, and desserts using purpose-built machinery.
- Supported fast food crew by learning every position and quickly stepping in to handle demands at each station.
- Helped customers select menu items by making suggestions related to each person's stated preferences.
- Handled customer interactions with professionalism and an upbeat approach focused on making everyone feel welcome.
- Took customer food and beverage orders at the drive-thru and counter.
Education
High School Diploma -
John I. Leonard High School
Greenacres, FL05.2022
Skills
- Customer Service
- Reliable and Trustworthy
- Customer Satisfaction
- Communication Skills
- Multilingualism
- Microsoft word and PowerPoint specialist
- Patient communication
- Basic life support certification
Volunteer
Student Aide August 2021 - May 2022
Greenacres, Fl
John I Leonard High School/ August 2021 - May 2022
• Monitored students, managed small groups, and led activities to assist teachers with classroom needs.
• Translate from English to Creole for students and teacher
• Processed paperwork for students, administrators, and teachers
Languages
English
Native/ Bilingual
Haitian Creole
Full Professional
French
Professional
Certification
Basic Life Support
Microsoft Word
PowerPoint
Photoshop
Timeline
Patient Transporter
Lee Health
02.2023 - Current
Fast Food Employee
Chick Fill A
02.2023 - 08.2023
High School Diploma -
John I. Leonard High School