Sterling Drones
Missouri City,TX
Summary
Reliable, adaptable general labor worker with an agreeable disposition and 7+ years of stellar customer service skills. Honest, hardworking, and physically fit to handle several workplace responsibilities. Able to communicate effectively and work well with teams and independently in many situations.
Overview
15
15
years of professional experience
Work History
Lawn Care Specialist
Self Employed Services
12.2018 - Current
- Established a strong reputation within the community for exceptional lawn care services, leading to increased recognition and trust.
- Developed Ocustomized lawn care plans tailored to each client's needs and preferences.
- Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
- Optimized routes and schedules for efficient completion of jobs within designated timeframes.
- Maintained client lawn by trimming, weeding, and general clean-up.
- Utilized power tools and landscaping machines to maintain the client's lawn.
- Ensured safety while operating various lawn care equipment, reducing accidents.
- Maintained detailed records of services provided, ensuring accurate billing and clear communication with clients.
Warehouse Specialist
Menswear House
07.2015 - 12.2017
- Picked, and packed customer orders.
- Verified the number of items received in orders and cross-checked them with invoices.
- Followed orders precisely for correct items, sizes, and quantities.
- Packaged items for safe shipment and protection from damage in transit.
- Printed labels, packaged boxes, and loaded over 30 packages into outbound containers.
- Helped keep inventory accurate by overseeing daily cycle counts.
- Maintained cleanliness and order in the warehouse, adhering to rigorous housekeeping standards.
- Collaborated with team members to meet daily order fulfillment goals, customarily delivery to delivery.
Package Handler
UPS
01.2013 - 08.2015
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with a focus on efficiency and deadline management.
- Followed verbal and written instructions to properly move and deliver products.
- Supported peak season demands by taking on extra shifts, ensuring no delays in package processing.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Verified correct labels and accurate shipping information on packages.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Correctional Officer
Texas Department Of Criminal Justice
03.2010 - 02.2013
- Observed and supervised inmates throughout, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Prepared, processed, and maintained forms, reports, logs, records, and activity journals.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Education
High school -
Elkins High School
Missouri City, TX03.2007
Skills
- Strong work ethic
- Willingness to learn
- De-escalation techniques
- Conflict resolution skills
- Customer service
- Attention to detail
- Safety awareness
- Team collaboration
- Adaptable to change
Timeline
Lawn Care Specialist
Self Employed Services
12.2018 - Current
Warehouse Specialist
Menswear House
07.2015 - 12.2017
Package Handler
UPS
01.2013 - 08.2015
Correctional Officer
Texas Department Of Criminal Justice
03.2010 - 02.2013
High school -
Elkins High School
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