Sterling Ginger
Finance Manager
Salt Lake City,Utah
Summary
Versatile finance professional with extensive knowledge in finance and accounting, known for effectively managing financial operations and optimizing accounts receivable. Demonstrates a strong ability to enhance operational efficiency, streamline processes, and drive strategic decision-making. Committed to leveraging finance and accounting expertise to achieve organizational goals and deliver high-quality service.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Finance Operations Manager
CHG Healthcare
8 2023 - Current
- Lead and mentor a team of 9 direct reports in remote and hybrid settings, fostering collaboration, professional growth, engagement, and alignment with company goals.
- Maintained compliance with regulatory requirements by staying informed of changes in laws and industry best practices related to finance operations management.
- Conducted comprehensive audits of departmental records to identify discrepancies and ensure the accuracy of reported data.
- Collaborate on business development initiatives, identify new revenue opportunities, negotiate contracts, manage vendor relationships, and handle client requests for a positive experience.
- Analyze cost-saving financial and operational metrics to identify trends, opportunities, and areas for improvement, providing actionable insights to boost profitability and efficiency.
- Manage team and individual metrics to ensure the team consistently met or exceeded established targets, providing actionable insights to align efforts with organizational objectives and drive continuous improvement.
- Integrated innovative technologies into existing systems, boosting overall efficiency across all aspects of finance operations management.
- Partnered with internal stakeholders to develop long-term financial plans aligned with company objectives.
AR Manager - The Americas
Rakuten Advertising
04.2022 - 08.2023
- Led cross-functional team of analyst to achieve project goals, fostering collaboration and innovation with a monthly portfolio of $200 million+.
- Create automated quantitative aging reports through SAP ERP, DOMO, and Excel.
- Prepare and review allowance for monthly bad debt reserve.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Senior Accounts Receivable Analyst, Credit & Enterprise
Rakuten Advertising
04.2021 - 06.2022
- Project managed the transition of manual to automated dunning notices with High Radius while serving as the primary High Radius implementation trainer.
- Managed the largest enterprise revenue portfolio with the responsibility to reduce financial risk while maintaining customer relationship.
- Collaborate and promote a cross-functional environment to maximize efficiencies with existing business processes and foster change to new business processes.
- Served as a lead trainer for the AR department through SAP, Salesforce, Stripe and additional revenue cycle functionalities. -Served as a AR stakeholder in auditing policies and procedures.
- Enhanced reporting accuracy by maintaining up-to-date customer records and reconciling accounts.
- Increased collections efficiency by implementing effective payment reminder strategies.
- Collaborated closely with the sales team, ensuring alignment between invoicing practices and contractual agreements with clients.
- Developed comprehensive aging reports, enabling management to make informed decisions on delinquent accounts and potential writeoffs.
- Mitigated risk of bad debts by maintaining an updated watchlist for high-risk customers and promptly reviewing their account statuses.
Senior Accounts Receivable Analyst
Rakuten Advertising
08.2017 - 04.2021
- - Decreased year over year bad debt right offs from 3.3% to 1.2%, within the first year. - Manage cross currency global b2b portfolio of $90 million plus for the US, UK, Australia, and Canada. - Created a cross accounting department connectivity training program, in order to enhance employee innovation, efficiency, and comradery. - Interview and train new and current employees and developed training materials to improve on-boarding process in efforts to sustain profitability during transition. -Assist in month end close procedures. - Reconciled global cross currency cash application entries and daily bank statements within SAP database. - Create weekly global aging reports for a visual analysis during weekly briefings with Directors, VP's, and Sales. - Approve escalated accounts for payment plans, credit holds or escalated to outside collections. - Exceeds quarterly and fiscal year projections with team strategy to maximize DSO's. - Recommend bad debt write offs, reserves, and legal action when necessary. - Approve and adjusted net terms in conjunction with credit rating, payment history, and contract agreements. -Maintain strong relationships with global clients and global sales team in order to ensure a profitable and progressing relationship.
Education
Bachelor of Business Administration - Finance -
University of Houston-Downtown
08.2019 - 05.2023
Master of Business Administration - MBA - Business Administration and Management, General
University of Houston-Victoria
08.2023 - 12.2024
Skills
Workday
Financial Analysis
Salesforcecom
Accounts Receivable
Cash Flow Management
Business Intelligence
Revenue Recognition
Credit analysis
SAP/Oracle
Mentoring and training
Performance Reviews
Performance Analysis
Business Forecasting
Debt management
Operations Management
Timeline
Master of Business Administration - MBA - Business Administration and Management, General
University of Houston-Victoria
08.2023 - 12.2024
AR Manager - The Americas
Rakuten Advertising
04.2022 - 08.2023
Senior Accounts Receivable Analyst, Credit & Enterprise
Rakuten Advertising
04.2021 - 06.2022
Bachelor of Business Administration - Finance -
University of Houston-Downtown
08.2019 - 05.2023
Senior Accounts Receivable Analyst
Rakuten Advertising
08.2017 - 04.2021
Finance Operations Manager
CHG Healthcare
8 2023 - Current
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