Sterling Kroll
Sanford,NC
Summary
Seasoned Agile Coach and IT Project Manager with a proven track record at companies like USAA and Avalara, enhancing team productivity and stakeholder satisfaction through expert application of Agile methodologies and Scrum mastery. Excelled in servant leadership and Agile training, significantly boosting organizational agility and project delivery efficiency. Skilled in Agile risk management and fostering collaborative environments.
Overview
11
11
years of professional experience
2
2
Certification
Work History
Agile Coach, Scrum Master, Product Manager
Avalara
08.2021 - 09.2024
- Empowered team members to self-organize, boosting morale and overall job satisfaction.
- Advised top management on agile strategy development, improving organizational agility at all levels.
- Developed customized training materials for Agile adoption, ensuring relevance to organizational needs.
- Enhanced team productivity by implementing Agile methodologies and facilitating daily stand-up meetings.
- Increased stakeholder satisfaction by providing timely status reports and incorporating feedback into project iterations.
- Facilitated conflict resolution within teams to maintain momentum towards project goals.
- Provided coaching and mentoring to employees.
- Managed all projects and metrics in JIRA
Lean Agile Practitioner
Capital Group
11.2019 - 08.2021
- Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
- Championed a positive work environment by fostering open communication channels among staff members and encouraging teamwork.
- Improved efficiency within the practice by proactively identifying bottlenecks in workflow processes and implementing targeted improvements.
IT Project Manager
Wells Fargo
02.2018 - 07.2019
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
- Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Identified plans and resources required to meet project goals and objectives.
IT Project Manager, Scrum Master
USAA
11.2013 - 01.2018
- Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
- Negotiated contracts with vendors that led to cost savings while maintaining a high level of service quality.
- Mentored junior staff in best practices for IT project management, fostering a culture of continuous improvement within the team.
- Led system integration efforts, working closely with vendors and internal teams to ensure seamless transitions.
- Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
- Planned, designed, and scheduled phases for large projects.
- Trained personnel on use of IT tools and applications.
- Negotiated and managed project budgets to meet goals.
- Led cross-functional teams to successfully complete IT projects.
Education
MBA - Business Administration
University of Phoenix
Online01-2012
Bachelor of Science - Information Technology
Brigham Young University, Idaho, USA
Rexburg, ID01-2006
Skills
- Agile framework expertise
- Scrum mastery
- Servant leadership
- Backlog grooming
- User story creation
- Sprint planning
- Agile training
- Product owner support
- Agile estimation techniques
- Agile metrics analysis
- Agile risk management
- Agile tool proficiency
- Project tracking in Jira
Certification
- Agile Certified Practitioner (PMI-ACP) – Project Management Institute.
- Certified ScrumMaster (CSM)- Scrum Study.
Languages
English
Native or Bilingual
Polish
Limited Working
Timeline
Agile Coach, Scrum Master, Product Manager
Avalara
08.2021 - 09.2024
Lean Agile Practitioner
Capital Group
11.2019 - 08.2021
IT Project Manager
Wells Fargo
02.2018 - 07.2019
IT Project Manager, Scrum Master
USAA
11.2013 - 01.2018
- Agile Certified Practitioner (PMI-ACP) – Project Management Institute.
- Certified ScrumMaster (CSM)- Scrum Study.
MBA - Business Administration
University of Phoenix
Bachelor of Science - Information Technology
Brigham Young University, Idaho, USA
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