Sterling Marino
San Clemente
Summary
showcasing strong leadership and innovative problem-solving skills. Enhanced operational efficiency and customer satisfaction by implementing effective guest management strategies and mentoring new team members. Committed to leveraging skills in customer service, team collaboration, and conflict resolution in a vibrant new role.
Overview
4
4
years of professional experience
Work History
Server
Riviera
05.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Our Place Restaurant
01.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High school diploma -
San Juan hills high school
San Juan Capistrano05.2024
Skills
- Customer Service
- Team Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Conflict Resolution
Timeline
Server
Riviera
05.2024 - Current
Server
Our Place Restaurant
01.2023 - 12.2023
High school diploma -
San Juan hills high school
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