Sterling Sawicki
NAPERVILLE,Illinois
Summary
Dynamic leader with proven leadership qualities and decision-making skills, honed at Bass Pro Shops and other roles. Excelled in team supervision, enhancing productivity and customer satisfaction through continuous learning and adaptability. Demonstrated professionalism and integrity, achieving significant team and personal growth. Skilled in public speaking and stress tolerance, ready to drive results in challenging environments.
Overview
4
4
years of professional experience
Work History
Referee
Illinois High School Association
08.2022 - Current
- Kept track of time and scores during games
- Navigated difficult situations using effective communication and explanation of game rules.
- Stayed physically fit to keep up with pace of games.
- Enforced rules and regulations during games to facilitate safe and fair play.
- Demonstrated knowledge of sport-specific rules by accurately interpreting situations that arose during matches.
Team Leader
Bass Pro Shops
05.2022 - 08.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Team Member
Chick Fil A
07.2020 - 02.2021
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Associate of Arts - Marketing Management
College of DuPage
Glen Ellyn, IL12.2025
Skills
- Leadership Qualities
- Professionalism and Integrity
- Decision-making skills
- Reliability and Consistency
- Public speaking abilities
- Adaptability to situations
- Continuous learning mindset
- Safety Requirements
- Excellent Decision-Making
- Stress Tolerance
- Awareness to reactions
- Team Supervision
Timeline
Referee
Illinois High School Association
08.2022 - Current
Team Leader
Bass Pro Shops
05.2022 - 08.2023
Team Member
Chick Fil A
07.2020 - 02.2021
Associate of Arts - Marketing Management
College of DuPage
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