Sterling Walker
Broken Arrow,OK
Summary
Bar Manager with proven track record in enhancing productivity and efficiency. Expertise in inventory management, event execution, and customer service, complemented by strong leadership and communication skills. Demonstrated ability to develop staff effectively and solve problems to improve team performance and customer satisfaction. Recognized for adaptability in fast-paced environments and consistently delivering high-quality results under pressure.
Overview
10
10
years of professional experience
Work History
Bar Manager
Noche Woodfired Grill & Agave Bar/Superfly Events
Tulsa, OK
09.2023 - Current
- Promoted from server to bartender then into management - leading bar development and management initiatives.
- Established ordering systems for alcohol, non-alcoholic beverages, and dry goods.
- Set sanitary and quality standards for entire restaurant.
- Enhanced guest experience by ensuring consistency and efficiency in bar operations.
- Fostered a learning environment emphasizing agave spirits and bartending techniques.
- Keeping a balanced and diverse menu of tequilas and mezcals as trends develop.
Server/Bartender
The Tavern
Tulsa, OK
02.2023 - 11.2024
- Hired as server and rapidly promoted to bartender role.
- Provided courteous and efficient service to all guests.
- Ensured prompt delivery of beverages and food items.
Server/Bartender Trainer
Pub W
Tulsa, OK
02.2019 - 03.2023
- Served at Pub W since one month after opening, contributing to initial success.
- Managed guest experiences for up to 50 people, ensuring satisfaction.
- Trained staff on Pub W's specific procedures, cleanliness standards, and hospitality expectations.
Server/FOH Staff
Outback Steakhouse
Tulsa, OK
02.2016 - 02.2019
- Delivered exceptional customer service to enhance guest experiences.
- Managed table turns to ensure short wait times for guests.
- Efficiently managed waitlist coordination with FOH staff and guests.
- Managed table turns, reducing guest wait times and enhancing dining experience.
- Coordinated Togo orders and reservations over the phone, ensuring timely deliveries and meeting guest expectations.
Education
Diploma -
Tulsa School of Arts and Sciences
Tulsa, OKSkills
- Cocktail preparation
- Bar inventory control
- Inventory management
- Health and sanitation
- Supplier negotiation
- Customer service
- Staff training
- Time management
- Decision-making and problem-solving
- Issue resolution
- Team collaboration
- Hospitality and accommodation
References
References available upon request.
Timeline
Bar Manager
Noche Woodfired Grill & Agave Bar/Superfly Events
09.2023 - Current
Server/Bartender
The Tavern
02.2023 - 11.2024
Server/Bartender Trainer
Pub W
02.2019 - 03.2023
Server/FOH Staff
Outback Steakhouse
02.2016 - 02.2019
Diploma -
Tulsa School of Arts and Sciences