Summary
Overview
Work History
Education
Skills
Timeline
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STEVANA GIDEON

Summary

Highly trainable and adapts well to change and pressures in the workplace. Committed team player and leader with the ability to meet and exceed set goals and deadlines. Effective communicator, both orally and written, and works effectively with diverse groups of people. Develop and implement case management plans to address client needs and goals, ensuring effective outcomes. Coordinate services with agencies and healthcare professionals, providing comprehensive client benefits. Assist clients in navigating housing, legal services, and public benefits, enhancing resource accessibility. Monitor client progress and track services, enabling timely crisis interventions and support.

Overview

5
5
years of professional experience

Work History

Teacher

La Petite Academy
09.2024 - 01.2025
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Case Manager

Tennessee Department Of Children's Services
08.2022 - 10.2023
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.


Security Officer

Target Corporation
09.2021 - 10.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
  • Conducted regular patrols of key areas to spot and control security concerns
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors

Customer Service Representative

Mayfield Dairy Farms
09.2019 - 11.2021
  • Assemble paperwork for outgoing orders
  • Use calculations to configure correct weight for tractor trailer load outs
  • Insert correct order data with sufficient knowledge of the software system
  • Strategically utilize tools such as Excel to complete orders
  • Quickly adapt work responsibilities to constant changing work environment

Misdemeanor Probation Officer

Bradley County Misdemeanor Probation
05.2021 - 08.2021
  • Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
  • Maintained organized offender records and documentation in compliance with department and legal standards.
  • Screened offender referrals and completed intake interviews and paperwork.

Education

Bachelor Of Science - Criminal Justice

Tennessee Wesleyan University
Athens, TN

High School Diploma - Juvenile Justice & Social Work

Knox Central High School
Knoxville, TN

Skills

  • Communications Strategies
  • Criminal Law Knowledge
  • File Management
  • Risk Analysis
  • Background Checks
  • Investigative Skills
  • Complex Problem-Solving

Timeline

Teacher

La Petite Academy
09.2024 - 01.2025

Case Manager

Tennessee Department Of Children's Services
08.2022 - 10.2023

Security Officer

Target Corporation
09.2021 - 10.2022

Misdemeanor Probation Officer

Bradley County Misdemeanor Probation
05.2021 - 08.2021

Customer Service Representative

Mayfield Dairy Farms
09.2019 - 11.2021

High School Diploma - Juvenile Justice & Social Work

Knox Central High School

Bachelor Of Science - Criminal Justice

Tennessee Wesleyan University
STEVANA GIDEON