Steve Boudreaux
Patterson,LA
Summary
Being at Saint Mary Parish School Board has allowed me to develop an in-depth troubleshooting process and become knowledgeable of a wide variety of computer hardware as well as being knowledgeable in software and Networking . My main skills are hardware troubleshooting, being well versed on Windows 10-11, Network troubleshooting, and teamwork. Saint Mary also allowed me to have a diverse skillset with many other minor responsibilities. Such as making a list of our requisition needs, basic familiarity with the Cisco and Aruba CLI, troubleshooting fiber and ethernet networks, running and terminating ethernet cable to make drops, coordinating with third party companies, training multiple coworkers, and lastly documenting successful troubleshooting steps.
Overview
3
3
years of professional experience
Work History
Computer Technician
St. Mary Parish School Board
06.2022 - Current
- Maintenance of computer desktops and laptops including keyboard replacements, screen replacements, motherboard replacements, using solid state drives to replace older hard drives, CMOS resetting devices that do not start, fan repairs, replacing ram.
- Troubleshooting and implementing software used for educational purposes including installing required software needed, adding software to our network file share for future use, having a mental list of needed passwords to do task which require admin privileges, extensive knowledge of Windows 10 - 11, light experience with Linux, knowledge of printer setups and how to add users using authentication on Lexmark Ricoh and Sharp network printers,
- Maintenance of network infrastructure: extensive network troubleshooting pertaining to both fiber and ethernet networks, basic familiarity with Cisco and Aruba command line interface, extensive experience tracking and troubleshooting withing network cabinets, experience using cloud based networking software Aruba Central, experience troubleshooting wireless access points phones LED signs and various things connecting to our network, experience wiring and tidying network cabinets, running and terminating ethernet cables,
Line Cook
Taco Bell
09.2022 - 11.2022
- Ability to lead a line while working with a team and delegate tasks in a fast paced environment. Developed my team skills and ability to communicate and build rapport with co-workers and customers.
Student
South Louisiana Community College
01.2022 - 05.2022
- During my second year of college, I obtained the skills for level one help desk This includes hard ware repairs such as hardware repairs such as hard drive failures, dead CMOS batteries, replacing bad memory modules, laptop fans and screens
Education
Technical Diploma - Information Technology
South Louisiana Community College
Morgan City, LA05-2022
High School Diploma -
Patterson High School
05-2022
Skills
- Desktop and laptop installations
- Computer troubleshooting
- Printers and peripherals installation
- Work integrity
- Device configuration
- Hardware troubleshooting
- Analytical thinking
- User training
- Apple IOS
- Network troubleshooting
- Cable pulling
- Training
Timeline
Line Cook
Taco Bell
09.2022 - 11.2022
Computer Technician
St. Mary Parish School Board
06.2022 - Current
Student
South Louisiana Community College
01.2022 - 05.2022
Technical Diploma - Information Technology
South Louisiana Community College
High School Diploma -
Patterson High School
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