Jennifer Kelsey

• Coordinated executive schedules and managed appointment logistics for senior leadership.
• Organized and prioritized incoming communications for efficient workflow management.
• Facilitated internal and external meetings, ensuring all necessary materials were prepared.
• Assisted in project management tasks, tracking deadlines and deliverables for team members.
• Maintained confidential records and files related to executive operations.
• Prepared meeting agendas, materials, and minutes for various departmental meetings.
• Organized office operations, including supplies management and vendor relationships.
• Monitored incoming emails and responded accordingly in a timely manner.
• Performed data entry tasks into various software programs including MS Excel spreadsheets.

• Supported chefs in managing food preparation to achieve precise plating and presentation.
• Maintained cleanliness and organization of kitchen stations and storage areas.
• Prepared dishes for catering events, or during high-volume shifts.
• Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
• Followed recipes and customer requests to prepare high-quality, delicious meals.
• Added garnishes and other finishing touches to improve plating presentation.
• Packaged and stored food products appropriately to ensure proper handling and preservation.
• Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.

Train and mentor new Texas Roadhouse employees.
Serve customers needs and provide the best customer service i can provide.
Headwait responsibilities to collect end of night payments from servers and cash accountability.

• Operated POS terminals to input orders, split bills and calculate totals.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
• Managed closing duties, including restocking items, and reconciling the cash drawer.
• Promoted desserts, appetizers and specialty drinks.
• Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
• Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
• Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
• Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
• Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.