Accomplished IT executive with over 20 years of experience in strategic IT leadership, infrastructure management, and enterprise security. Proven expertise in driving innovation, optimizing operations, and aligning technology initiatives with organizational objectives. Adept at overseeing complex IT environments, managing multi-million-dollar budgets, and delivering large-scale projects on time and within budget. Collaborative leader skilled in team development, risk mitigation, and implementing modern IT solutions to enable business growth.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Manager, Systems Administration
Georgia Farm Bureau Mutual Insurance Company
01.1999 - Current
Execute IT strategies, increasing system efficiency by 30% and improving uptime from 95% to 99.5%
Oversee 300+ servers and 1,500+ workstations, ensuring optimal performance and availability across enterprise environments
Achieve a 55% reduction in IT expenditures, saving $100K annually by optimizing Microsoft Dynamics maintenance
Direct daily IT operations, including disaster recovery planning, enhancing recovery efficiency by 25%
Implement a data governance framework, ensuring enterprise compliance with regulatory and business objectives
Manage and mentored a team of 20 IT professionals, fostering innovation and enhancing service delivery
Deliver large-scale IT projects on time and within budget, consistently meeting stakeholder expectations
Design a staff training program that increased technology proficiency by 40%
Direct hardware and software upgrades to maintain system integrity and optimize performance
Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Administrative Assistant at Indiana Farm Bureau, Inc.®, the Parent Company of Indiana Farm Bureau InsuranceAdministrative Assistant at Indiana Farm Bureau, Inc.®, the Parent Company of Indiana Farm Bureau Insurance