Accomplished IT executive with over 20 years of experience in strategic IT leadership, infrastructure management, and enterprise security. Proven expertise in driving innovation, optimizing operations, and aligning technology initiatives with organizational objectives. Adept at overseeing complex IT environments, managing multi-million-dollar budgets, and delivering large-scale projects on time and within budget. Collaborative leader skilled in team development, risk mitigation, and implementing modern IT solutions to enable business growth.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Manager, Systems Administration
Georgia Farm Bureau Mutual Insurance Company
01.1999 - Current
Execute IT strategies, increasing system efficiency by 30% and improving uptime from 95% to 99.5%
Oversee 300+ servers and 1,500+ workstations, ensuring optimal performance and availability across enterprise environments
Achieve a 55% reduction in IT expenditures, saving $100K annually by optimizing Microsoft Dynamics maintenance
Direct daily IT operations, including disaster recovery planning, enhancing recovery efficiency by 25%
Implement a data governance framework, ensuring enterprise compliance with regulatory and business objectives
Manage and mentored a team of 20 IT professionals, fostering innovation and enhancing service delivery
Deliver large-scale IT projects on time and within budget, consistently meeting stakeholder expectations
Design a staff training program that increased technology proficiency by 40%
Direct hardware and software upgrades to maintain system integrity and optimize performance
Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Management
Georgia College and State University
Associate of Science - Computer Science
Macon State College and University
Skills
IT Strategy Development & Execution
Enterprise Infrastructure Management
IT Service Management (ITSM)
Risk Management & Disaster Recovery Planning
Budget Management & Cost Optimization
Cloud Solutions & Data Governance
Team Leadership & Staff Development
Agile Methodologies & Project Management
Certification
Project Management Professional (PMP)
CompTIA A+ Certification
Dale Carnegie Leadership Training
Microsoft Azure, M365, and CoPilot Certifications
Timeline
Manager, Systems Administration
Georgia Farm Bureau Mutual Insurance Company
01.1999 - Current
Associate of Science - Computer Science
Macon State College and University
Project Management Professional (PMP)
CompTIA A+ Certification
Dale Carnegie Leadership Training
Microsoft Azure, M365, and CoPilot Certifications
Bachelor of Science - Management
Georgia College and State University
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