Steve Cho
Buford,GA
Summary
Adept at driving sales growth and client satisfaction, I leveraged sales strategy development and positive client relationships at Midway International Inc to significantly enhance revenue. My bilingual capabilities and analytical problem-solving skills have consistently fostered market expansion and team leadership, achieving notable success in direct sales and client management.
Overview
13
13
years of professional experience
Work History
Sales Manager
Midway International Inc
09.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Executive
Beauty Elements
01.2022 - 08.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Expanded market share with strategic territory planning and targeted prospecting.
- Do not loose clients
Owner
Metro by T-mobile
10.2017 - 12.2021
- Managed day-to-day business operations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Owner
Sehan Fashion
08.2011 - 09.2017
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Education
No Degree - Sociology
Diablo Valley College
Pleasant Hill, CA06-2004
Skills
- Sales strategy development
- Sales Presentations
- Positive and upbeat
- Direct Sales
- Analytical problem solver
- Client Relationship Management
- Bilingual Language (English / Korean)
Timeline
Sales Manager
Midway International Inc
09.2024 - Current
Sales Executive
Beauty Elements
01.2022 - 08.2024
Owner
Metro by T-mobile
10.2017 - 12.2021
Owner
Sehan Fashion
08.2011 - 09.2017
No Degree - Sociology
Diablo Valley College
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