Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Cooper

Fresno,CA

Summary

  • Dependable service/ maintenance/ repair professional, dedicated team player and top performer consistently meeting project deadlines.Knowledgable about importance of quality work and preventive maintenance. Over 21 years of experience in residential and commercial plumbing as well as industrial.

Overview

33
33
years of professional experience

Work History

Residential/Comercial/Service Plumber

Self-employed /Cooper's Plumbing
07.2016 - Current
  • Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
  • Enhanced service efficiency by maintaining a thorough knowledge of the latest plumbing technologies, tools, and techniques.
  • Reduced response times by effectively scheduling appointments and managing daily workloads.
  • Minimized downtime during emergency repairs, prioritizing client safety and property protection.
  • Streamlined operations by maintaining an organized inventory of tools, equipment, and replacement parts.

Lead Plumbing Tech

PR Plumbing/Heating And Air
11.2007 - 01.2016
  • Held tailgate meetings and mentored multiple service technicians while maintaining high standards of safety and professionalism in the field.Pulled permits, and took care of customers to smooth over any issues or code violations from employees/ technicians while maintaining my own service workload.
  • Ran multiple jobs while working up bids and completing paperwork.
  • Completed all service work in a timely manner meeting all expectations of company standards.(Excellence).
  • Maintained safe driving standards.
  • Had and held weekly meetings on implementing improvements and customer satisfaction.

Top Plumbing Service Technician

Art Douglas Plumbing Heating/Air
06.2006 - 10.2007
  • Increased customer satisfaction by providing efficient and professional plumbing services.
  • Resolved complex plumbing issues for clients, ensuring long-lasting solutions and minimal disruptions.
  • Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.
  • Performed regular maintenance on plumbing systems, extending their lifespan and reliability.

Service Plumber

Clearwater Plumbing
01.2004 - 05.2006
  • Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
  • Enhanced service efficiency by maintaining a thorough knowledge of the latest plumbing technologies, tools, and techniques.
  • Collaborated with team members for successful completion of large-scale commercial plumbing projects.
  • Minimized downtime during emergency repairs, prioritizing client safety and property protection.
  • Took Plumbing training courses to further knowledge and skills in the plumbing profession.

Plumbing Service Technician

Drain Patrol
04.2002 - 12.2003
  • Increased customer satisfaction by providing efficient and professional plumbing services.
  • Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.
  • Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
  • Provided excellent customer service by addressing client concerns and answering questions about plumbing systems.
  • Adapted to diverse client environments quickly by assessing unique needs related to residential or commercial properties alike.
  • Enhanced workplace safety standards through active participation in safety training sessions and adherence to established protocols.
  • Continually expanded professional knowledge and skills by attending industry workshops, conferences, and trade shows.

MM3

United States Navy
03.1998 - 02.2002
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.

Construction Helper

Bob Dixon Construction
09.1993 - 03.1998
  • Enhanced construction efficiency by assisting in the preparation and organization of job sites.
  • Maintained safe working environments through proper storage of tools, materials, and equipment.
  • Supported project completion by aiding skilled tradespeople with various tasks and Duties
  • Help with plumbing painting building and cleanliness

Plumbers Helper

Peter Rock Plumbing/heating/air
02.1991 - 09.1993


  • Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
  • Used rulers and levels to locate and mark position of pipe installations, passage holes and connections.
  • Drilled and cut holes in walls and floors to accommodate passage of pipes.
  • Dug up stop and waste valves 8 ft deep for drainage of water. Ran and insulated air condition ducting and registers as well as Plentums.

Education

High School Diploma -

Big Bear High Scho
Big Bear Lake, CA
1995

Skills

  • Drain Cleaning Proficiency
  • Pipe Repair Expertise
  • Backflow Prevention Understanding
  • Water Softener Servicing
  • Soldering and Brazing Techniques
  • Plumbing Fixture Troubleshooting
  • Water Heater Knowledge
  • Pipe Cutting Precision
  • Septic System Maintenance
  • Water Filtration Systems
  • Waste Disposal System Knowledge
  • Video Camera Inspection Usage
  • Pump Installation Expertise
  • Pressure Regulation Familiarity
  • Equipment Maintenance
  • Preventative Maintenance Planning
  • Industrial Plumbing
  • Plumbing Code Compliance
  • AFFF knowledge
  • Firefighting knowledge
  • Industrial pump knowledge as well as Evac pump knowledge etc
  • Turbin knowledge, MSDS knowledge and tag out procedures
  • Reboiler knowledge, de Lavelle centrifugal lube oil purifiers and Distilling units
  • Guage calibration and preventative maintenance of mentioned systems

Timeline

Residential/Comercial/Service Plumber

Self-employed /Cooper's Plumbing
07.2016 - Current

Lead Plumbing Tech

PR Plumbing/Heating And Air
11.2007 - 01.2016

Top Plumbing Service Technician

Art Douglas Plumbing Heating/Air
06.2006 - 10.2007

Service Plumber

Clearwater Plumbing
01.2004 - 05.2006

Plumbing Service Technician

Drain Patrol
04.2002 - 12.2003

MM3

United States Navy
03.1998 - 02.2002

Construction Helper

Bob Dixon Construction
09.1993 - 03.1998

Plumbers Helper

Peter Rock Plumbing/heating/air
02.1991 - 09.1993

High School Diploma -

Big Bear High Scho

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Steven Cooper