Steve DiMaggio
Coral Springs,FL
Summary
Dynamic Regional Director of Operations with a proven track record in strategic growth, team coordination, and budget management. Expertise in stakeholder collaboration and training initiatives that enhance customer service excellence.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Regional Director of Operations
Charleys CheeseSteak
Fort Lauderdale, Florida
07.2023 - Current
- Developed regional strategies that enhanced growth and expanded market presence.
- Coordinated cross-functional teams to align objectives and execute business plans effectively.
- Managed regional budgets, ensuring efficient resource allocation among departments.
- Established relationships with key stakeholders to facilitate collaboration on strategic initiatives.
- Conducted training sessions on new products and services for regional staff members.
Store Director
The Fresh Market
Fort Lauderdale, Florida
10.2004 - 07.2022
- Managed daily store operations to ensure adherence to company policies and standards.
- Led team of associates to deliver exceptional customer service experiences.
- Oversaw inventory management and implemented stock replenishment strategies.
- Developed and implemented staff schedules to optimize workforce coverage and efficiency.
- Coached, counseled, recruited, and trained employees while assessing on-the-job performance to support team development.
District Manager
Wendy's International
Palm Beach, Florida
09.1996 - 09.2004
- Directed operations across multiple restaurants, ensuring adherence to brand standards.
- Analyzed sales data to identify trends, guiding growth strategies.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Fostered positive work environments to enhance teamwork and improve employee engagement.
Education
Bachelor of Science - Psychology
Barry University
Miami, FL05-1989
Skills
- Inventory optimization
- Customer relationship management
- Team leadership
- Staff development
- Relationship building
Certification
- certified cpr instructer
- certified lifeguard,cpr,aed
Accomplishments
- Wendys 2001 top sales revenue increased for southeast region
- 2017 fresh market store director of yr
Timeline
Regional Director of Operations
Charleys CheeseSteak
07.2023 - Current
Store Director
The Fresh Market
10.2004 - 07.2022
District Manager
Wendy's International
09.1996 - 09.2004
Bachelor of Science - Psychology
Barry University