Steve Dominguez
Rockwall,TX
Overview
12
12
years of professional experience
1
1
Certification
Work History
Home Depot Head Receiver
Home Depot
11.2023 - Current
- Oversaw inventory management processes to ensure accurate stock levels and timely replenishment.
- Monitored incoming shipments for compliance with quality standards and specifications.
- Established strong relationships with vendors, leading to improved order accuracy and delivery times.
- Utilized pacer truck to load, unload, transport and store goods.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
Contact center representative
Pacific dental services
10.2018 - 04.2019
- Took calls from patients to schedule, refer and handle questions/concerns in a timely manner.
- Detailed accounts of patients' records were added to the correct files and updated to assist the local office.
- Take incoming overflow calls the office could not answer, and provide excellent customer care.
- Courtesy reminder calls about future/rescheduling appointments.
- Key Accomplishments:
- Averaged 40-plus calls daily to ensure patient outreach and keep appointment dates.
Route Salesman
Parks Coffee
11.2017 - 10.2018
- Drives a vehicle to sell and deliver products, equipment, and supplies to customers to achieve financial targets for route profitability.
- Records and maintains sales or delivery information. Maintains proper selection and inventory of products for each customer according to PAR levels, and checks orders for accuracy.
- Key Accomplishments:
- Ensured that monthly goals of $40,000-$52,000 were met.
Technical Support
Time Warner Cable
08.2017 - 10.2017
- A tech-oriented person who can help resolve issues that are interrupting the service of the customer.
- Find out whether or not the cause may steam from outside forces, or if the equipment may not be connecting to the central hub, and make the necessary arrangements of resetting equipment, or sending a tech out on location
Route salesman
Parks Coffee
04.2015 - 08.2017
- Drives a vehicle to sell and deliver products, equipment, and supplies to customers to achieve financial targets for route profitability.
- Records and maintains sales or delivery information. Maintains proper selection and inventory of products for each customer according to PAR levels, and checks orders for accuracy.
- Key Accomplishments:
- Ensured that monthly goals of $40,000-$52,000 were met.
Overnight Shelf Stocker/IMS
Walmart Neighborhood Market
06.2013 - 04.2015
- Develop and implement a records management program for filing, protection, and retrieval of records, and assure compliance with the program.
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
- Receive and count stock items, and record data manually or using the computer.
- Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas. Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
- Dispose of damaged or defective items, or return them to vendors.
Education
High School Diploma -
Rockwall Heath-Highschool
Rockwall, TX06.2010
Skills
- Microsoft Word, Excel, Office, and Google docs
- Shipping and receiving
- Customer service
- Product inspection
- Record preparation
Certification
- Licensed Forklift, reach, pacer, order picker, electric ladder, and electric palletjack operator, and trainer.
Timeline
Home Depot Head Receiver
Home Depot
11.2023 - Current
Contact center representative
Pacific dental services
10.2018 - 04.2019
Route Salesman
Parks Coffee
11.2017 - 10.2018
Technical Support
Time Warner Cable
08.2017 - 10.2017
Route salesman
Parks Coffee
04.2015 - 08.2017
Overnight Shelf Stocker/IMS
Walmart Neighborhood Market
06.2013 - 04.2015
High School Diploma -
Rockwall Heath-Highschool
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