Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Steve Eafano

Lawrenceville,GA

Summary

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to learn new products and adaptable to change. Sales Engineer with exceptional consultative sales skills. Offering strong work ethic and track record of building loyal and trusted customer relationships.

Overview

27
27
years of professional experience

Work History

Technical Sales Engineer

MarketSource / ATT Avaya
Alpharetta, GA
08.2002 - Current
  • Provide customers with cloud and premise unified communications solutions.
  • Serve as Lead in customer requirements discovery. Recommend and apply best practice solutions.
  • Provide solution diagrams and documentation to assist sales teams in customer presentations and sales.
  • Designed and delivered multiple technical product training sessions.
  • Self educate as job functions require. Strive to keep current in evolving and changing IT field.

Distributed Computing Specialist

United Healthcare
Duluth, GA
01.1996 - 07.2002
  • Member of Southeast regional support team. Supported multiple desktop platforms, Office technology guidance and managed help desk escalations.
  • Member of multiple project teams. Provided technology refresh and conversion services for Southeast region.

Education

Job Specific Certs. LAN, WAN And Cloud Expertise

Industry Training

Business Studies -

Central Connecticut State University
New Britain, CT
1984

Certificate - Data Processing -

Computer Processing Institute
East Hartford, CT
05.1980

High School Diploma -

Manchester High School
Manchester, CT
06.1979

Skills

  • Technical consulting
  • Consultative sales techniques
  • Pre-sales support
  • Microsoft Office Suite
  • Organization skills
  • Relationship building
  • Proposal Development
  • Customer Solutions

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Technical Sales Engineer

MarketSource / ATT Avaya
08.2002 - Current

Distributed Computing Specialist

United Healthcare
01.1996 - 07.2002

Job Specific Certs. LAN, WAN And Cloud Expertise

Industry Training

Business Studies -

Central Connecticut State University

Certificate - Data Processing -

Computer Processing Institute

High School Diploma -

Manchester High School
Steve Eafano