Steve Eldredge
San Antonio,TX
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
13
13
years of professional experience
Work History
Fiber Splicer
BCOMM Constructors
11.2023 - Current
- Splice various cable count from 864 to 24 counts, and building different size cases.
- Test fiber optic cables and documented results using TDR/iOLM
- Improved network performance by skillfully splicing fiber optic cables in various environments.
- Maximized project efficiency, coordinating with team members to complete installations on schedule.
Premises Technician
AT&T
08.2015 - 11.2023
- Provided exceptional customer experiences while installing or repairing services in both residential and commercial settings.
- Maximized team productivity through collaboration with colleagues on complex installation or repair projects.
- Streamlined operations by maintaining accurate records of completed tasks, equipment inventory, and customer interactions.
- Increased customer retention through professional communication, addressing concerns, and providing prompt solutions to problems.
Field Technician
Pratt Communications
06.2011 - 08.2015
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
Education
High School Diploma -
Frontier High School
Whittier, CA06.2010
Skills
- Fiber Optic Safety
- Fiber Optic Terminations
- Fiber Optic Routing
- Maintaining safety
- Fiber Optic Testing
- Fusion Splicing Techniques
- OTDR Operation Knowledge
- Cable splicing
- Documenting activities
- Troubleshooting systems
- Device Installation
- Equipment Installation
Timeline
Fiber Splicer
BCOMM Constructors
11.2023 - Current
Premises Technician
AT&T
08.2015 - 11.2023
Field Technician
Pratt Communications
06.2011 - 08.2015
High School Diploma -
Frontier High School
Similar Profiles
Abby MirandaAbby Miranda
Account Manager at BCommAccount Manager at BComm
Britany Hatch KnottBritany Hatch Knott
Sr. Administrative Assistant at Edison Power ConstructorsSr. Administrative Assistant at Edison Power Constructors
Yanisel Alvarez PanequeYanisel Alvarez Paneque
Electrician at MMR ConstructorsElectrician at MMR Constructors