Summary
Overview
Work History
Skills
Timeline
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Steve Fagiano

Oceanside,CA

Summary

As a seasoned Owner and Manager at Myself, I excelled in driving business growth, evidenced by significant revenue increases. My expertise in customer relations and small business operations, coupled with a talent for building strong client relationships and a high-performing team, underscores my ability to enhance operational efficiency and profitability.

Overview

33
33
years of professional experience

Work History

Owner and Manager

Myself
11.2000 - 11.2024
  • Consulted with customers to assess needs and propose optimal solutions.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Managed day-to-day business operations.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Assisted in recruiting, hiring and training of team members.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication

Timeline

Owner and Manager

Myself
11.2000 - 11.2024

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Steve Fagiano