Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Steve Godines

Vancouver,WA

Summary

Dedicated professional with strong skills in client relationship management and effective communication. Experienced in customer service and inventory management, with a proven ability to resolve inquiries efficiently. I work in a busy atmosphere. Processing orders for our collision customers, and repair shops. We do this via email, CCC, Collision Link, OPS Trax, and phone orders. We work with around 13-15 different manufacturers' parts catalogs during the day and are able to switch from one brand to another seamlessly. Each car line has its own catalog, own ordering system, and its own parts locators and delivery system.

Overview

8
8
years of professional experience

Work History

Wholesaler

Tonkin Parts Center
Portland, Oregon
11.2017 - Current
  • Developed strong relationships with clients to understand their needs and preferences.
  • Processed orders efficiently using company-specific software and systems.
  • Trained new team members on operational procedures and best practices.
  • Resolved customer inquiries and issues regarding parts availability and shipping status.
  • Trained employees on proper procedures related to ordering, shipping, receiving goods.

Education

GED -

Lower Columbia College
Longview, WA
06-2002

Skills

  • Client relationship management
  • Order processing software
  • Inventory management
  • Problem solving
  • Product knowledge
  • Customer service
  • Effective communication

Languages

English
Professional
Spanish
Professional

Timeline

Wholesaler

Tonkin Parts Center
11.2017 - Current

GED -

Lower Columbia College
Steve Godines