STEVE GUTIERREZ
Richmond
Summary
Motivated and results-driven sales and insurance professional with over nine years of experience in insurance sales, retail sales, account management, and customer relationship development. Proven ability to generate new business, exceed sales goals, and build long-term client relationships. Fluent in English and Spanish with expertise in prospecting, territory management, customer service, and sales strategy. Currently pursuing a bachelor's degree in criminal Psychology with a Pre-Law focus while preparing for law school.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Insurance Agent
State Farm Insurance
Houston, TX
05.2022 - Current
- Sell auto, home, life, and health insurance products to new and existing clients.
- Conduct prospecting, cold calling, and needs-based consultations to identify customer solutions.
- Build and maintain strong client relationships through exceptional customer service and follow-up.
- Consistently meet and exceed monthly sales and retention goals.
- Educate clients on insurance coverage options and risk management strategies.
Sales Specialist
Silver Eagle Distributors
Houston, TX
08.2015 - 02.2022
- Managed a territory of convenience store accounts and developed strong customer relationships.
- Negotiated product placement, display space, and promotional opportunities to increase sales.
- Introduced new beverage products and executed marketing initiatives throughout assigned territory.
- Designed seasonal and promotional displays that improved product visibility and sales performance.
- Collaborated with store managers to strengthen brand presence and customer loyalty.
Education
Bachelor of Science - Psychology, Pre-Law Concentration
University of Houston–Downtown
Associate of Arts - Multidisciplinary Studies
Houston Community College
Skills
- Insurance Sales (Life, Health, Property & Casualty)
- Client Relationship Management
- Prospecting & Lead Generation
- Cold Calling & Business Development
- Account Management
- Salesforce & CRM Software
- Territory Management
- Customer Retention
- Bilingual Communication (English & Spanish)
- Microsoft Outlook & Microsoft Office Suite
- Problem Solving & Time Management
Certification
- Texas Property & Casualty Insurance License
- Texas Life & Health Insurance License
Languages
Bilingual: English & Spanish
Timeline
Insurance Agent
State Farm Insurance
05.2022 - Current
Sales Specialist
Silver Eagle Distributors
08.2015 - 02.2022
Associate of Arts - Multidisciplinary Studies
Houston Community College
Bachelor of Science - Psychology, Pre-Law Concentration
University of Houston–Downtown