Steve Harwood
Summary
Highly-motivated job seeker with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Mortgage Loan Officer
Mortgage 1, Inc.
Sterling Heights, MI, MI
06.2005 - Current
- Developed and maintained relationships with local real estate agents.
- Met with applicants to obtain information for loan applications and answer questions about loan process.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
Department Manager
METRO Credit Union
Warren, MI
06.1999 - 05.2005
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Performed member seminars.
Education
Bachelor of Science - Financial Administration
Michigan State University
East Lansing, MI05.1991
Skills
- Friendly, Positive Attitude
- People Skills
- Customer Service
- Problem Resolution
- Microsoft Office
- Computer Skills
Timeline
Mortgage Loan Officer
Mortgage 1, Inc.
06.2005 - Current
Department Manager
METRO Credit Union
06.1999 - 05.2005
Bachelor of Science - Financial Administration
Michigan State University
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