Summary
Overview
Work History
Education
Skills
Birthdate
Personal Traits
Personal Information
Accomplishments
Work Availability
Work Preference
Software
Languages
Interests
Certification
Timeline
Steve Heatherby

Steve Heatherby

Morton,PA
The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Experienced marketing and design professional with a talent for mentoring, challenging, and directing creative team members. Resourceful, hardworking, and adaptable in problem-solving, I consistently aim to make significant contributions to marketing strategies and growth initiatives. Deeply knowledgeable about industry trends and consumer behavior, I excel at developing innovative campaigns that drive engagement and deliver measurable results.

Overview

20
20
years of professional experience
2
2
years of post-secondary education

Work History

Creative Services Manager

Drummond Scientific
Broomall, PA
06.2020 - 05.2025
  • Collaborated with sales teams to develop promotional materials that increased revenue potential.
  • Oversaw the production of print and digital collateral, ensuring consistent quality across all channels.
  • Developed compelling visual content for various digital platforms, driving user engagement and conversion rates.
  • Enhanced brand visibility by developing and executing innovative marketing campaigns.
  • Managed budgets for multiple projects, ensuring cost efficiency while maintaining high-quality output.
  • Managed video production efforts from concept development through final edits, delivering engaging content that resonated with audiences.
  • Spearheaded the rebranding process, successfully modernizing the company''s image and increasing market share.
  • Developed campaigns, led design, and tracked results.
  • Inspected existing ads and marketing materials to achieve consistency throughout multiple platforms.
  • Collected performance data on each promotion to better plan future events.
  • Envisioned, designed and launched revamped website to better convey company brand.
  • Produced aesthetically pleasing, easily producible and fresh creative content.
  • Championed innovation within the department, inspiring team members to explore new ideas and techniques for better results.
  • Established strong relationships with external vendors to secure cost-effective creative services without compromising quality.
  • Ensured seamless integration between creative services and other departments, promoting a cohesive brand experience across all touchpoints.
  • Conducted regular market research to stay current on industry trends and identify opportunities for competitive advantage.
  • Implemented analytics tools to measure campaign performance, optimizing strategies based on data-driven insights.
  • Conceptualized and executed targeted email marketing campaigns that yielded high open rates and clickthroughs.
  • Developed advertising tactics and implemented new solutions for increased brand awareness.
  • Wrote engaging and creative press releases for each promotion.

Assistant Supervisor

Drummond Scientific
Broomall, PA
09.2018 - 06.2020
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Submitted documentation and reports to upper management.
  • Worked with management team to implement proper division of responsibilities.
  • Assisted in the development of training materials to ensure a consistent learning experience for new hires.
  • Tracked progress toward departmental goals, adjusting strategies as needed to maximize efficiency.
  • Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.
  • Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
  • Coordinated with day shift supervisor to balance staffing as workloads changed.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Ensured compliance with company policies and industry regulations by diligently monitoring operations and addressing issues proactively.
  • Actively participated in continuous improvement efforts aimed at optimizing operational efficiency across all aspects of day-to-day business functions.

Warehouse Manager

Drummond Scientific
Broomall, PA
01.2013 - 09.2018
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Optimized inventory levels to meet demand without overstocking, using data analysis and forecasting techniques.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Facilitated collaboration between different departments to streamline processes and improve communication, leading to fewer errors and delays.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Communicated regularly with cross-functional teams to improve coordination between departments.

General Laborer

Drummond Scientific
Broomall, PA
06.2005 - 01.2013
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Assisted team members with tasks that require group effort.
  • Notified supervisors of defective equipment or material.
  • Increased productivity with effective communication and collaboration among team members.

Education

Drexel University, Philadelphia
01.2022 - 05.2022
  • Professional Development: Web Design
  • Relevant Coursework: People Management · Art Direction · Advertising · Microsoft Word · Social Media · Design Tools · Responsive Web Design · Web Content Writing · Online Marketing · Content Management · Web Design · Adobe Photoshop · Attention to Detail

Penn State Great Valley, Great Valley, PA
09.2020 - 05.2021
  • Professional Development: Digital Marketing
  • Relevant Coursework: Digital Marketing Foundations · Website Optimizations · Content Marketing · Social Media Marketing · SEO · Paid Search · Display and Video Advertising · Email Marketing · Analytics · Digital Strategy

Graphic Design Diploma - Graphic Design & Animation

Chubb Institute, Springfield, PA
08.2005 - 08.2006
  • Awarded Chubb Honors
  • 3.9 GPA
  • Ranked in Top 1 % of class

Certificate - SEO Optimization

UC Davis
02.2025 - 04.2025
  • Completed professional development in SEO Optimization theory and techniques

Skills

  • Product Packaging
  • Photography Direction
  • Strategic Planning
  • Social Media Strategy
  • Creative Direction
  • Project Management
  • Marketing Analytics
  • Event Promotion
  • Budget Oversight
  • Search Engine Optimization
  • Problem-Solving
  • Program Leadership

Birthdate

10/29/86

Personal Traits

  • Collaborative
  • Friendliness
  • Approachability
  • Cooperativeness
  • Creativity

Personal Information

Title: CREATIVE SERVICES MANAGER

Accomplishments

  • Revived shop.drummondsci.com to segment audience, improve user experience, and improved direct sales in 2024 by 20%.
  • Added Drummond Scientific to all major social media platforms for organic growth and brand awareness.
  • Updated drummondsci.com for improved user experience and optimize for SEO with site traffic improved by 10%, with bounce rates dropping 15% from previous iteration.
  • Planned 15 internal company events in 4 years.
  • Organized and coordinated 4 trade show exhibition events, including designing show booths for 10 x 10 and 20 x 20 floor plans.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsPersonal development programsPaid sick leaveWork from home option401k matchPaid time off

Software

Wordpress

Adobe Creative Suite

Microsoft Office

Hubspot

SEMRush

Canva

Languages

English
Native or Bilingual
Spanish
Elementary

Interests

Hiking

Running

Weight Lifting

Reading

Travel with family

Certification

Integrated Digital Marketing

via Penn State

Hubspot Academy:

  • Digital Marketing Certified
  • Social Media Certified

Timeline

UC Davis - Certificate, SEO Optimization
02.2025 - 04.2025
Drexel University - ,
01.2022 - 05.2022
Penn State Great Valley - ,
09.2020 - 05.2021
Creative Services Manager - Drummond Scientific
06.2020 - 05.2025
Assistant Supervisor - Drummond Scientific
09.2018 - 06.2020
Warehouse Manager - Drummond Scientific
01.2013 - 09.2018
Chubb Institute - Graphic Design Diploma, Graphic Design & Animation
08.2005 - 08.2006
General Laborer - Drummond Scientific
06.2005 - 01.2013

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Steve Heatherby