Steve Heile
Ft. Mitchell,KY
Summary
Dynamic manager with expertise in team leadership, conflict resolution, and cross-departmental collaboration. Proven track record in enhancing team performance and streamlining operations to achieve organizational goals.
Overview
30
30
years of professional experience
2
2
Certifications
Work History
Manager - Production Services
The Directions Group
Cincinnati, Ohio
04.1996 - 02.2026
- Led team meetings to align project goals and strategies.
- Coordinated cross-departmental communication to streamline initiatives.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established processes to ensure efficient workflow throughout the organization.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Conducted performance reviews for team members.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Delegated work to staff, setting priorities and goals.
- Evaluated individual and team business performance and identified opportunities for improvement.
Education
Bachelor of Science - Business Administration And Management
University of Cincinnati - Carl H. Lindner College
Cincinnati, OH03-1990
Skills
- Team leadership
- Project management
- Vendor negotiation
- Performance evaluation
- Conflict resolution
- Cross-departmental collaboration
Certification
BBP and HIPAA
Timeline
Manager - Production Services
The Directions Group
04.1996 - 02.2026
Bachelor of Science - Business Administration And Management
University of Cincinnati - Carl H. Lindner College