Steven Hicks
Maryville,TN
Summary
With a proven track record at Lazydays R.V. Center, I excel in troubleshooting and maintenance, showcasing my adaptability and hand tool expertise. My leadership in directing operations and enhancing team performance, coupled with a strong foundation in electrical systems and plumbing, positions me as a distinguished candidate in the field.
Overview
29
29
years of professional experience
Work History
Service Technician
Rickys RV
Sevierville, TN
10.2024 - 12.2024
- Inspected equipment for proper operation and safety hazards prior to use.
- Conducted preventive maintenance on a variety of machines and systems.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Performed routine maintenance and repair on RVs, including brakes, suspension systems, electrical wiring, air conditioning units, heating systems, and appliances.
- Inspected RVs, including both camper and trailer models, to assess maintenance needs and identify faults.
- Reconstructed floors, walls and roofs to repair damage such as flooding.
- Used caulking compounds and piping to repair gas lines for safe RV operation.
- Installed and repaired water lines, drains and fixtures.
- Troubleshot and repaired plumbing systems in RVs including water pumps, hot water tanks and holding tanks.
- Operated a variety of machinery and tools safely and efficiently.
Produce Associate
Foodlion Grocery Store
Maryville, TN
01.2024 - 10.2024
- Utilized pallet jack to move large quantities of produce from receiving area into storage areas.
- Loaded, unloaded and moved heavy products using material loading equipment.
- Monitored work environment to maintain safety, cleanliness and organization.
- Adhered to food safety regulations by following proper storage procedures for all perishables.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Assisted customers in locating requested items, providing product knowledge and making suggestions when appropriate.
- Rotated stock to maintain freshness.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
- Stocked produce displays with fresh fruits and vegetables, keeping items organized and accessible.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
Service Technician
Unlimited RV
Knoxville, TN
07.2023 - 11.2023
- Conducted preventive maintenance on a variety of machines and systems.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Conducted service appointments to diagnose and fix problems.
- Filled out work orders, repair logs and maintenance plans to document work completed.
Body Shop Manager
Lazydays R.V. Center
Maryville, TN
05.2021 - 07.2023
- Assessed customer needs accurately in order to provide appropriate solutions.
- Inspected vehicle repairs for quality control during entire repair process and prior to customer delivery.
- Ordered necessary supplies and equipment needed to operate the body shop efficiently.
- Prepared staff work schedules and assigned team members to specific duties.
- Directed day-to-day operations, maintenance, equipment functionality and financial management.
- Supervised a team of mechanics, painters, detailers and other staff members.
- Coordinated with insurance companies for repairs and estimates.
- Trained new staff members on proper procedures for completing repairs safely and correctly.
- Wrote complete and accurate cost estimates for labor and parts.
- Hired and trained technicians, monitoring and evaluating job performance.
- Provided technical support to employees when needed during repair processes.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
RV Technician
Chilhowee Rv Center
Louisville, TN
11.1995 - 05.2021
- Performed routine maintenance and repair on RVs, including brakes, suspension systems, electrical wiring, air conditioning units, heating systems, and appliances.
- Managed shop jobs to complete work orders on time and keep tasks prioritized.
- Inspected RVs, including both camper and trailer models, to assess maintenance needs and identify faults.
- Reconstructed floors, walls and roofs to repair damage such as flooding.
- Tested and troubleshot equipment to locate source of problems and develop correction plans.
- Read work orders to understand and plan for specific service needs of different customers and RVs.
- Repaired roof leaks by removing old sealants and applying new sealant material.
- Performed electrical, plumbing, carpentry, and appliance maintenance.
- Used caulking compounds and piping to repair gas lines for safe RV operation.
- Installed and repaired water lines, drains and fixtures.
- Troubleshot and repaired plumbing systems in RVs including water pumps, hot water tanks and holding tanks.
- Installed new RV parts such as awnings, windows, doors, furniture, cabinets and other components.
- Operated heavy machinery to transport RVs to different locations.
- Installed water heaters, furnaces and other equipment in RVs.
- Repaired or replaced damaged walls and floors of RVs using carpentry tools.
Education
High School Diploma -
Hritage High School
Maryville, TN06-1992
Skills
- Work order prioritization
- Time tracking
- Troubleshooting
- Flexible and adaptable
- Maintenance and repair
- Testing and analysis
- Electrical systems
- Hand tool expertise
- Valid Driver's license
- Equipment inspection
- Heavy lifting
- Plumbing
- Professional and courteous
- Power tool proficiency
Timeline
Service Technician
Rickys RV
10.2024 - 12.2024
Produce Associate
Foodlion Grocery Store
01.2024 - 10.2024
Service Technician
Unlimited RV
07.2023 - 11.2023
Body Shop Manager
Lazydays R.V. Center
05.2021 - 07.2023
RV Technician
Chilhowee Rv Center
11.1995 - 05.2021
High School Diploma -
Hritage High School
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